Troubleshooting Guide - Canon EOS REBEL T7I Wi-Fi (Wireless Communication) Function Instruction Manual

Troubleshooting Guide

If a problem occurs with the camera, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact the nearest Canon Service Center.
A device connected with an interface cable
cannot be used.
With a Wi-Fi connection established, you cannot use the camera

by connecting it to Connect Station, a computer, or another device
with an interface cable. Terminate the Wi-Fi connection before
connecting the interface cable.
Cannot select [Wireless communication settings].
When the camera is connected to Connect Station, a computer, or

another device with an interface cable, you cannot select [51:
Wireless communication settings]. Disconnect the interface
cable before changing any settings.
Operations such as shooting and playback are not
possible.
With a Wi-Fi connection established, operations such as shooting

and playback may not be possible.
Terminate the Wi-Fi connection, then perform the operation.
Cannot reconnect to a smartphone.
Even with a combination of the same camera and smartphone, if

you have changed the settings or selected a different setting,
reconnection may not be established even after selecting the same
SSID. In such a case, delete the camera connection settings from
the Wi-Fi settings on the smartphone and set up a connection
again.
If Camera Connect is left running while setting up a connection

again, the connection may not be established. In such a case,
restart Camera Connect.
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