Error Messages - Pioneer AVH-X5800BHS Owner's Manual

Appendix
Problems with the Application screen
A black screen is displayed.
 While operating an application, the application was ended
on the smartphone side.
— Press to display the Top menu screen.
 The smartphone OS may be awaiting screen operation.
— Stop the vehicle in a safe place and check the screen on
the smartphone.
The screen is displayed, but operation does not work at all.
 An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
— When an Android device is connected, disconnect the
Bluetooth connection from this product and then recon-
nect it.
The smartphone was not charged.
 Charging stopped because the temperature of the smart-
phone rose due to prolonged use of the smartphone during
charging.
— Disconnect the smartphone from the cable, and wait until
the smartphone cools down.
 More battery power was consumed than was gained from
charging.
— This problem may be resolved by stopping any unneces-
sary services on the smartphone.
Sound from AppRadioOne of the Android device cannot be
heard from the speakers of this unit.
 Depending on the Android device, the sound from
AppRadioOne may not be output from the speakers of this
unit.
— Switch to " Smartphone" in the "AppRadioOne Sound"
settings.(Refer to 41)

Error messages

When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service center.
60
Common
AMP Error
 This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorized Pioneer Service Station for
assistance.
Pandora
Error-19
 Communication failed.
— Disconnect the cable from the iPod. Once the iPod's main
menu is displayed, reconnect the iPod and reset it.
Skip limit reached.
 Skip limit reached.
— Do not exceed the skip limit.
— Pandora limits the total number of skips per hour.
Check Device
 You are not logged in to the Pandora application.
— Please log in to the Pandora application.
Incompatible USB
 The connected USB storage device is not supported by this
product.
— Disconnect your device and replace it with a compatible
USB storage device.
Check USB
 The USB connector or USB cable has short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
 The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
Cannot play music due to licensing restrictions.
 The Pandora application is accessed/relocated from outside
the licensing region.
— Access Pandora from within the licensing region.
Spotify
Skip limit reached.
 Skip limit reached.
— Do not exceed the skip limit.
— Spotify limits the total number of skips per hour.
Check USB
 The USB connector or USB cable has short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
 The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
SiriusXM Satellite Radio
Check Antenna
 The antenna connection is incorrect.
— Check the antenna connection. If the message fails to
disappear even after the engine is switched off/on, con-
tact your dealer or the nearest authorized Pioneer service
center for assistance.
Check Tuner
 The SiriusXM Connect Vehicle Tuner connection is incorrect.
— Check the tuner connection and battery voltage. If the
message fails to disappear even after the engine is
switched off/on, contact your dealer or the nearest autho-
rized Pioneer service center for assistance.
No Signal
 The SiriusXM Connect Vehicle Tuner is having difficulty
receiving the SiriusXM satellite signal.
— Verify that your vehicle is outdoors with a clear view of the
southern sky.
— Verify that the SiriusXM magnetic mount antenna is
mounted on a metal surface on the outside of the vehicle.
— Move the SiriusXM antenna away from any obstructions.
No Content
 TuneScan is not available.
— Perform the operation with another preset channel.
Channel Not Available
 The channel that you have requested is not a valid SiriusXM
channel.
— Check the SiriusXM channel lineup.
Subscription Updated Press Enter to Continue
 This product has detected a change in your SiriusXM sub-
scription status.
— Touch [Enter] to clear the message.