Troubleshooting - Electrolux EWF 14012 User Manual

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9.

TROUBLESHOOTING

Certain problems are due to lack of simple maintenance or oversights, which can be
solved easily without calling out an engineer. Before contacting your local Service
Centre, please carry out the checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to
indicate that the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the
program. If after all checks, the problem persists, contact your local Service Centre.
Malfunction
The washing
machine does
not start:
The machine
does not fill the
water:
The machine fills
then empties
immediately:
The machine
does not empty
and/or does not
spin:
Possible cause
The door has not been
closed. (Error code:
The plug is not properly
inserted in the power socket.
There is no power at the
socket.
The Start/Pause button has
not been pressed.
The delay start has been
selected.
The water tap is closed.
(Error code:
The inlet hose is squashed or
kinked. (Error code:
The filter in the inlet hose is
blocked. (Error code:
The door is not properly
closed. (Error code:
The end of the drain hose is
too low. (Error code:
The drain hose is squashed
or kinked. (Error code:
The drain pump is clogged.
(Error code:
The option 'Rinse Hold' or
'No Spin' has been selected.
The laundry is not evenly
distributed in the drum.
Solution
Close the door firmly.
)
Insert the plug into the
power socket.
Please check your
domestic electrical
installation.
Press the Start/Pause
button.
If the laundry are to be
washed immediately,
cancel the delay start.
Open the water tap.
)
Check the inlet hose
) connection.
Clean the water inlet hose
) filter.
Close the door firmly.
)
Refer to relevant paragraph
) in "water drainage" section.
Check the drain hose
) connection.
Clean the drain filter.
)
Disable the option
'Rinse Hold' or 'No Spin'
Slelect spin program.
Pause the machine and
redistribute laundry manually.