Software Installation Problems; Usb Connection Problems; Solving Network Problems - Epson L365 User Manual

• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is
still in progress. If it is still in progress, contact Epson for help.
Parent topic:
Related tasks
Refilling the Ink Tanks

Software Installation Problems

If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic:
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
OS X System Requirements

USB Connection Problems

If you used a USB cable to connect to a computer that has multiple peripherals, make sure the computer
is grounded. Otherwise, you may feel a slight electric shock when touching your product.
Parent topic:

Solving Network Problems

Check these solutions if you have problems setting up or using your product on a network.
Solving Setup Problems
Solving Setup Problems
Solving Setup Problems
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