Transferring Calls; Performing A Consultative (Warm) Transfer; Performing A Blind Transfer - Cisco SPA 303 Manual

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From the Active Conference page, press or hang up.

**NOTE: For the other parties to remain connected you must

press the join soft key and then hang up otherwise the other

callers will remain connected.

Transferring Calls

Call Transfer allows you to send an active call to another phone number or

extension. A call can be transferred in one of two ways:

• Consultative (or Warm) transfer—The party to whom you want to

transfer the call to answers their phone before you transfer the call or

hang up. You can consult with them before completing the transfer.

• Blind transfer—The call is automatically transferred after you dial the

number of the party to whom you want to transfer the call.

To transfer a call:

1. During a call press the xfer, The active call is placed on hold.

2. Enter the number to which you want to transfer the call to and press the

dial soft key.

3. As soon as you hear the ring-back sound or after the party answers (and

you speak to the party), press the xfer to complete the transfer.

You can talk privately to the party to which you are transferring the call

before the transfer is completed.

**Note: You must hit the xfer soft key or the transfer will not complete

You can cancel the transfer before the call connects by pressing the

endCall soft key.

Blind transfer allows you to transfer a call to another number or extension

without talking to that person first

To perform a blind transfer:

During a call press the right arrow on the Arrow Pad.

Press the bxfer button.

Enter the number to which you want to transfer the call and press.

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