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descaling
Regular descaling of the flat element
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will improve the performance of your
kettle. If the kettle is not descaled
regularly the build up of limescale
may result in the following:
problems may be experienced
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with the kettle switching on and
off during use or switching off
before boiling.
the kettle may take longer to boil.
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the flat element may be damaged.
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Please note: Failure to descale your
kettle may invalidate your guarantee.
When limescale starts to build up on
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the heating element, buy a suitable
descaler and descale your kettle.
After descaling, boil with fresh water
several times and discard. Clean
any descaler off the kettle - it can
damage the parts.
Some regions of the country have
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chalky water. This makes boiled
water look cloudy and leaves a
deposit on the side of the kettle. This
is normal but can be removed with
regular cleaning.
Alternatively, to reduce limescale
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build up, use filtered water to fill your
kettle.
service and customer
care
If the cord is damaged it must,
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for safety reasons, be replaced
by KENWOOD or an authorised
KENWOOD repairer.
If you experience any
problems with the operation
of the kettle, before calling
for assistance refer to the
troubleshooting guide or visit
www.kenwoodworld.com.
UK
If you need help with:
using your kettle
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servicing or repairs (in or out of
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guarantee)
call Kenwood Customer Care on
Z
023 9239 2333. Have your
model number ready (i.e.
TYPE ZJM400 or ZJM401) and
date code (5 digit code i.e.
13L35) ready. They are located
on the underside of your kettle and
powerbase.
spares and attachments
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Z call 0844 557 3653.
other countries
If you experience any problems with
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the operation of your appliance,
before requesting assistance refer
to the "troubleshooting guide"
section in the manual or visit www.
kenwoodworld.com.
Please note that your product
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is covered by a warranty, which
complies with all legal provisions
concerning any existing warranty
and consumer rights in the country
where the product was purchased.
If your Kenwood product
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malfunctions or you find any defects,
please send it or bring it to an
authorised KENWOOD Service
Centre. To find up to date details of
your nearest authorised KENWOOD
Service centre visit www.
kenwoodworld.com or the website
specific to your Country.
Designed and engineered by
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Kenwood in the UK.
Made in China.
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guarantee (UK only)
If your kettle goes wrong within one
year from the date you bought it, we
will repair or replace it free of charge
provided:
you have not misused, neglected or
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damaged it;
it has not been modified (unless by
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Kenwood);
it is not second-hand;
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it has not been used commercially;
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you have not fitted a plug incorrectly;
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and
you supply your receipt to
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show when you bought it.
This guarantee does not affect your
statutory rights.
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