Troubleshooting Tips - NEC DTL-12BT-1 series User Manual

Troubleshooting Tips

If you suspect a failure, try the actions recommended in the table below first. If the problem
persists or the symptom you are experiencing is not listed here, call your dealer and request
service.
Symptom
Shut down completely
Ring tone does not
sound
Voice is disrupted while
talking
3 - 2
Troubleshooting Tips
Point to check
• Is the Bluetooth
cord out of position?
• Is the battery correctly
loaded?
• Is the battery charged?
• Is the handset too far away
from the Bluetooth
terminal? (Does the
antenna mark in the
Bluetooth
screen show "Low
Strength" or is it off?)
• Is the ring tone volume
turned OFF? (Does the
ring tone OFF appear in
the Bluetooth
LCD screen?)
• Is the battery correctly
loaded?
• Does the antenna mark in
the handset LCD screen
show "Low Strength" or is
it off?
• Is there an obstacle, such
as a concrete wall, between
the Bluetooth
and Bluetooth
® cradle
®
® handset LCD
handset
®
® terminal
handset?
®
Action
• Inset the Bluetooth
terminal cord firmly into
position.
• Reload the battery
correctly.
• The battery may have been
exhausted. If the handset
still fails when the battery
is fully charged, replace
the battery.
• Get closer to the
Bluetooth ® terminal to
operate.
• Adjust the ring tone
volume.
• Reload the battery
correctly.
• Get closer to the
Bluetooth ® terminal to
operate.
• Move to a location clear of
intervening obstacles.
®