Asus G20BM User Manual page 36

Display
Problem
No display output
after turning the
computer on
(Black screen)
LAN
Problem
Cannot access the
Internet
36
Possible Cause
The signal cable is not
connected to the correct
VGA port on your computer.
Signal cable problems
Possible Cause
The LAN cable is not
connected.
LAN cable problems
Your computer is not
properly connected to a
router or hub.
Network settings
Problems caused by the anti-
virus software
Driver problems
Action
• C onnect the signal cable to the correct
display port (onboard VGA or discrete
VGA port).
• I f you are using a discrete VGA card,
connect the signal cable to the discrete
VGA port.
Try connecting to another monitor.
Action
Connect the LAN cable to your
computer.
Ensure the LAN LED is on. If not, try
another LAN cable. If it still does not
work, contact the ASUS service center.
Ensure that your computer is properly
connected to a router or hub.
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Close the anti-virus software.
Reinstall the LAN driver
Chapter 5: Troubleshooting