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Troubleshooting - Shark HE600 Series Owner's Manual

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Additional accessories and replacement filters are available on sharkaccessories.com
Remote Control
Use the remote control to operate your air purifier from a distance.
PROBLEM
My air purifier is not powering on. What should I do?
Why is there no air flow?
Why is my air purifier vibrating or making unusual loud
noises?
Why does my air smell bad?
Can I wash the filter?
How do I know when my air purifier is in Auto Mode?
Customer Service
For further assistance, call 1-855-523-4061.
AVAILABLE ACCESSORIES
ORDER ADDITIONAL ACCESSORIES AND REPLACEMENT FILTERS
SOLUTION
• Make sure the unit is plugged in and that the outlet works. Press the power button to start air
purification.
• Make sure the filter cover is properly installed.
• Increase the fan speed on your unit to improve performance.
• Make sure that all packaging is removed from the filter and it is properly installed in the unit.
• Unplug the unit and clean off any dust or debris from the intake and the air vent areas.
• Make sure the unit is set up on its base, and on a flat, level space on the floor.
• If there recently have been odors in the area, such as from cigarettes or food, allow more time for
the unit to remove them.
• Clean off any dust or debris from the intake and the air vent areas.
• The filter may need to be replaced.
• No, the filter is not washable. Keep filter away from water and dispose of it when it is dirty.
• The Auto Mode button on the top control panel illuminates when the unit is in Auto Mode.
SHARK™ AIR PURIFIER 6 TRUE HEPA MULTI-FILTER
Removes 99.97% of particles up to 0.3 microns from the air and is
equipped with carbon for protection against household odors and
VOCs.
SHARK™ AIR PURIFIER 6 TRUE HEPA MULTI-FILTER WITH
ADVANCED ODOR LOCK
Removes 99.97% of particles up to 0.3 microns from the air and is
equipped with carbon for heightened protection against household
odors and VOCs.
SHARK™ AIR PURIFIER 6 TRUE HEPA MULTI-FILTER WITH
ADVANCED ODOR LOCK & FUMES LOCK
Removes 99.97% of particles up to 0.3 microns from the air and is
equipped with carbon for heightened protection against household
odors, VOCs, and fumes such as formaldehyde found in plants,
furniture, and flooring.

TROUBLESHOOTING

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