Multiple Sheets Load Into Printer; Envelopes Do Not Load - Canon BJC-70 User Manual

Problem
Multiple sheets load into
printer

Envelopes do not load

Chapter 8
Cause
Paper may not be inserted
correctly.
Sheets of paper may be
sticking together.
Too much paper may be
stacked in the sheet feeder.
Different types of paper
may be stacked in the sheet
feeder.
Envelopes may not be
loaded correctly.
Single envelopes may not
be feeding correctly.
Envelopes may not match
specifications for this printer. Commercial number 10
Solution
Make sure paper is inserted
all the way into the sheet
feeder.
Make sure the paper is not
sticking together. Be sure to
fan the stack of paper before
placing it in the sheet feeder.
Make sure the stack of paper
does not exceed the paper
guide. If necessary, remove a
few sheets from the sheet
feeder.
Do not force the stack into
the sheet feeder.
Load just one type of paper.
Make sure you are loading
paper that matches the
specifications of this printer.
See Appendix A,
Specifications, for details.
Make sure the envelopes are
loaded properly:
The top of the envelope
goes in first.
The flap is toward the
sheet feeder.
The right side of the
envelope is aligned
against the right side of
the sheet feeder.
The left side is aligned
against the paper guide.
Make sure there are no more
than five envelopes in the
sheet feeder.
For manual loading, make
sure the envelope is inserted
all the way into the printer.
Envelopes must be U.S.
(9.5 x 4.1 inches) or
European DL envelopes
(220 x 110 mm).
Troubleshooting
129