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Windows Printing System
(WPS) driver is installed
on the computer. You may
not be able to print
correctly with a WPS
printer driver installed
on your computer.
Printed and on-screen colors do not match
The color reproduction methods used by monitors differ from those used by printers. In
addition, the printed color tones may not perfectly match those on the monitor because
the colors vary depending on the circumstances in which the monitor is viewed and the
monitor's color calibration settings. For example, objects that appear blue on the screen
are printed purple, and objects that appear pale green on the screen are printed dark
green. However, if the differences are extreme, check the items below.
Print head nozzles in the
BJ cartridges are clogged
or ink has run out
Printer driver settings are
not correct
5-12
Change the WPS driver port setting to FILE or
delete the WPS driver
To change the port setting, open the WPS Driver
Properties window. In the Details tab, select FILE in
the "Print to Port" setting.
To delete the WPS driver, select Programs from the
Windows Start menu. Then select Windows Printing
System and click Uninstaller. Follow the on-screen
instructions.
Print a Nozzle Check Pattern
Check the status of the print heads (see page 4-5).
Clean the print heads (see page 4-7). Replace the BJ
tanks as necessary (see page 4-12).
Check the printer driver settings
To print a photo, select the correct print media icon for
the document you are printing (such as SuperPhoto).
Check also that the BJ Cartridge and Media Type
settings match the BJ cartridge and media you are
actually using. See page 2-7.
Troubleshooting
Chapter 5
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