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Chapter Troubleshooting 7 - Canon BJ-20 User Manual

Canon bj-20: user manual
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Chapter
7
Errors Displayed Via Indicators
If any printer problem occurs, first look at the indicators on the control panel and see if the chart
below can help. If that is not successful, then try the 'Errors Not Displayed Via Any Indicator"
section. If the problem still persists, jot down the symptoms and any additional information, then
contact your local Canon dealer for assistance.
Diagnosis Chart
POWER ONLINE ERROR ANALYSIS/REMEDY
OFF
OFF
ON
OFF
ON
OFF
ON
OFF
ON
Blinks
ON
Blinks
ON
Blinks
Blinks
OFF
Blinks
OFF
Troubleshooting
OFF
The AC adapter is improperly connected or the power
switch is turned off.
ON
(The buzzer sounds 2 times in BJ-lOe mode, or 3 times in
LQ mode.)
The printer is out of paper.
Load new paper and press the ON LINE switch to resume
printing.
ON
(The buzzer sounds continuously.) There is a paper jam, or
paper longer than 15" has been loaded.
Fix the paper jam, or reload with appropriate paper. Press
the LF/FF switch to feed the paper.
Blinks
(The buzzer sounds continuously.) The carriage has not
returned to the home position (far left position).
Turn the printer off and then back on again to reset it.
OFF
(The buzzer sounds 5 times.) There is a software error.
Turn the printer off and then back on to reset it.
OFF
(The buzzer sounds continuously.) There is a software
error during the warming up period.
Turn the printer off and then back on again to reset it.
Blinks
(The buzzer sounds 3 times.)
There is a software error.
Turn the printer off and then back on again to reset it.
OFF
(The indicator blinks in every second.) The battery is being
recharged.
The printer turns off automatically when it is fully
recharged.
OFF
(The indicator blinks every half a second.) The battery is
low.
To remedy, see below on low battery warning.

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