Troubleshooting - Whirlpool 5VEL88TRAQ00 Use & Care Manual

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged? Plug into a grounded
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3 prong outlet.
Has a household fuse blown or circuit breaker tripped?
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Replace the fuse or reset the circuit.
Is the Refrigerator Control turned to the OFF position?
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See "Using the Control."
Is the refrigerator defrosting? Recheck to see whether the
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refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.
The lights do not work
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged? Plug into a grounded
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3 prong outlet.
Is a light bulb loose in the socket or burned out? See
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"Changing the Light Bulb."
12

TROUBLESHOOTING

There is water in the defrost drain pan
Is the refrigerator defrosting? The water will evaporate. It is
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normal for water to drip into the defrost pan.
Is it more humid than normal? Expect that the water in the
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defrost pan will take longer to evaporate. This is normal when
it is hot or humid.
The motor seems to run too much
Is the room temperature hotter than normal? Expect the
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motor to run longer under warm conditions. At normal room
temperatures, expect your motor to run about 40% to 80% of
the time. Under warmer conditions, expect it to run even
more of the time.
Has a large amount of food just been added to the
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refrigerator? Adding a large amount of food warms the
refrigerator. It is normal for the motor to run longer in order to
cool the refrigerator back down. See "Refrigerator Features."
Is the door opened often? Expect the motor to run longer
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when this occurs. In order to conserve energy, try to get
everything you need out of the refrigerator at once, keep food
organized so it is easy to find, and close the door as soon as
the food is removed.
Is the control set correctly for the surrounding
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conditions? See "Using the Control."
Is the door closed completely? Push the door firmly shut. If
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it will not shut all the way, see "The door is difficult to open or
will not close completely" later in this section.
Are the condenser coils dirty? This blocks air transfer and
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makes the motor work harder. Clean the condenser coils. See
"Refrigerator Care."
NOTE: Due to its high-efficiency motor, your new refrigerator will
run longer than your old one.
The refrigerator seems to make too much noise
The sounds may be normal for your refrigerator.
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See "Normal Sounds."
Temperature is too warm
Are the air vents blocked? Remove any objects from in front
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of the air vents. See "Ensuring Proper Air Circulation" for the
location of air vents.
Is the door opened often? Be aware that the refrigerator will
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warm when this occurs. To keep the refrigerator cool, try to
get everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the door as
soon as the food is removed.
Has a large amount of food just been added to the
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refrigerator? Adding a large amount of food warms the
refrigerator. It can take several hours for the refrigerator to
return to the normal temperature.
Is the control set correctly for the surrounding
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conditions? See "Using the Control."