Paper Handling - Brother HL HL-3070CW User Manual

Paper handling

First, make sure that you are using paper that meets Brother recommended paper specifications. (See About
paper on page 1.)
Problem
The printer does not feed
paper.
The printer does not feed paper
from the manual feed slot.
The printer does not feed
envelopes.
A paper jam has occurred.
The printer does not print.
When printing on normal paper,
it creases.
The paper slides off the top
output tray.
Recommendation
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper. Turn the
stack over and put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up roller. See Cleaning the paper pick-up roller
on page 140.
Make sure that you have chosen the Manual in the Paper Source of the printer
driver.
The printer can feed envelopes from the manual feed slot. You must set up your
application to print on the size of envelopes you are using. This is usually done in
the page setup or document setup menu of your software. (See your application
manual.)
Clear the jammed paper. (See Paper jams and how to clear them on page 147.)
Make sure that the cable is connected to the printer.
Make sure the printer is powered on and that no error messages on the LCD.
Make sure that you have chosen the correct printer driver.
Change the printer driver setting in Media Type to a thin setting.
Lift up the support flap (1).
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Troubleshooting
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146