Banyan Vines Troubleshooting - Brother NC-4100h User Manual

Banyan VINES Troubleshooting

If you are having trouble printing with Banyan VINES, check the following:
1. Make sure that you have the Banyan VINES PCPrint software option
installed.
2. Make sure that the Banyan protocol is enabled.
3. If there are more than two hops (i.e., more than two routers) between the
print server and the file server, make sure that you have changed the hop
count to the appropriate number via BRAdmin or the print server console.
4. Use the VINES MUSER or MANAGE utility to verify that the print server
has logged in. If it has not, make sure that the StreetTalk login name
configured in the print server exactly matches the login name that was
configured using the MUSER or MANAGE utility on the file server.
5. Verify that the StreetTalk name associated with the print server service name
exactly matches the name of the print queue that was configured using the
MSERVICE or MANAGE utility on the file server.
6. Check to see that you have not exceeded the user limit on your Banyan file
server (because the print server must login as a user), that printing is enabled
on the queue, and that there are no security restrictions on the file server that
would prevent the print server from logging in.
CHAPTER 13 TROUBLESHOOTING
13-21