Put the Jam Clear Cover back on.
Make sure the Cover is set properly.
Lift the scanner cover (1) from the front
of the machine until it locks securely into
the open position.
Make sure that there is no jammed
paper left inside the machine. Check
both ends of the print carriage.
If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
Troubleshooting and Routine Maintenance
Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
Slowly push the paper tray completely
into the machine.
Make sure you pull out the paper support
until it clicks.