Troubleshooting - Brother MFC-P2500 Quick Setup Manual

Troubleshooting

Problem
Data is sent from the PC
but the printer does not
print and the Data LED is
blinking.
The printer prints
unexpectedly or it prints
garbage data or PC
scanning stops.
When you cannot scan
Recommendation
Check that the appropriate printer driver is selected.
Check that the printer cable is not too long.
- We recommend you use a parallel cable of less than 2
metres (6.6 feet) in length.
- Exchange it with another one.
Check that the printer cable is not damaged or broken.
- Exchange it with another one.
Check if you are using a parallel interface switching
device.
- Remove it and connect your PC directly to your
printer and try again.
Check that the printer is not connected to a parallel port
that is also connected to a mass storage device or scanner.
Remove all other devices and connect the port to the
printer only and try it again.
<Print only problems>
In the device options tab in the printer driver, turn off
printer status reporting.
Check that the appropriate printer driver is selected.
Check that the printer cable (or USB cable) is connected
securely.
Select P2500 from the application you are using.
When the P2500 does not appear in your application's
printer selection, install the scanner driver again.
xiii