Error Messages - Brother MFC-240C User Manual

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message Cause
The machine has a mechanical
Change Unable
problem.
XX
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
The machine has a mechanical
Clean Unable
problem.
XX
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Poor phone line quality caused a
Comm.Error
communication error.
The scanner cover is not closed
Cover is Open
completely.
Print data is left in the machine's
Data
memory.
Remaining
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer was
sending the data to the machine.
The other person or other person's
Disconnected
fax machine stopped the call.
The document was not inserted or
Document Jam
fed properly, or the document
scanned from the ADF was too
long.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change the
Receive Mode from Manual to
another mode.
88
Action
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 91 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 91 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
call the telephone company and ask them to
check your phone line.
Lift the scanner cover and then close it again.
Re-start printing from your computer.
Press Stop/Exit. The machine will cancel the job
and clear it from the memory. Try to print again.
Try to send or receive again.
See Using the ADF on page 8.
See Document jam on page 91.
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 36.)
B