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C H A P T E R
Troubleshooting
and Maintenance
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your machine or
telephone line. If this happens, your machine often identifies the problem
and displays an error message. The list below explains the most common
error messages, in alphabetical order.
CHANGE DRUM SOON The drum unit is near the
CHECK PAPER #1
CHECK PAPER #2
COMM. ERROR
CONNECTION FAIL
S I X T E E N
ERROR MESSAGE
end of its life.
The drum counter was not
reset.
The machine is out of paper Refill the paper or remove
or paper is not properly
loaded in the paper cassette.
A poor quality phone line
caused communications
error.
You tried to poll a fax
machine that is not in Polled polling setup.
Waiting mode.
ERROR MESSAGES
CAUSE
ACTION
If you have a print quality
problem, replace the drum
unit with a new one.
1. Open the front cover and
press Clear.
2. Press 1 to reset.
the paper and load it again.
Try the call again
Verify the other party's
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