Error And Maintenance Messages - Brother DCP 8085DN User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Error Message
Access Error
Cartridge Error
Cooling Down
Wait for a while
Cover is Open
Cover is Open
Document Jam
Drum Error
Duplex Disabled
76
Cause
The device is removed from the
USB direct interface while the
data is processing.
The toner cartridge is not installed
correctly.
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down and
Wait for a while.
The front cover is not closed
completely.
The fuser cover is not closed
completely or paper was jammed
in the back of the machine when
you turned on the power.
The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
The corona wire on the drum unit
needs to be cleaned.
The drum unit has reached the
end of its life.
The duplex tray is not installed
properly.
Action
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and
put it back into the drum unit again.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Close the front cover of the machine.
Close the fuser cover of the machine.
Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
See Document jams on page 80 or Using the
automatic document feeder (ADF)
on page 20.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 90.)
Replace the drum unit. (See Replacing the
drum unit on page 98.)
Remove the duplex tray and install it again.
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