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12
Troubleshooting
Caution
Never remove the casing of this unit.
To keep the Warranty valid, never try to repair
the system yourseIf.
If you encounter problems when using this
unit, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips website
(www.philips.com/support).
When you contact Philips, ensure that your unit
is nearby and the model number and serial
number are available.
No power
•
Make sure that the AC power plug of the
unit is connected properly.
•
Make sure that there is power at the AC outlet.
•
To save power, the unit switches to
standby automatically 15 minutes after a
play reaches the end and no control is
operated.
No sound
•
Adjust the volume.
No response from the unit
•
Disconect and reconnect the AC power
plug, then turn on the unit again.
Cannot display some les in USB
device
The number of folders or les in the USB
device has exceeded a certain limit. This
phenomenon is not a malfunction.
The formats of these les are not
supported.
USB device not supported
The USB device is incompatible with the
unit. Try another one.
About Bluetooth device
The audio quality is poor after connection
with a Bluetooth-enabled device
The Bluetooth reception is poor. Move
the device closer to this product or
remove any obstacle between them.
Cannot connect with the device
The Bluetooth function of the device is not
enabled. Refer to the user manual of the
device for how to enable the function.
This product is already connected with
another Bluetooth-enabled device.
Disconnect that device and then try again.
The paired device connects and disconnects
constantly
The Bluetooth reception is poor. Move the
device closer to this product or remove any
obstacle between them.
For some devices, Bluetooth connection
may be deactivated automatically as a
power-saving feature. This does not
indicate any malfunction of this product.
EN
15
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