Troubleshooting Procedures - Mitsubishi Electric MA-E85R-E Service Manual

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11 . Troubleshooting Procedures

(1) Symptoms and Remedies
Symptom
1. Blower fan
(motor) does not
rotate (power
does not turn
ON).
2. Dust is not
collected (air
volume is low).
3. Deodorizing is
not performed
(deodorizing
performance is
low).
4. The odor monitor
does not work.
5. The PM2.5
monitor or dust
monitor does not
work.
6. The cleaning
mechanism locks
up.
Check Item
Is an operation mode lamp
or air volume lamp lit when
you turn ON the "On/Off"
switch?
Lit
• How to determine whether the DC motor has a malfunction
The following table shows the values for a normal motor that was measured with a
multimeter.
The motor has a malfunction if any value is very different from the normal value.
Measurement method (pin number of P4 connector)
Tester + terminal
Tester - terminal
Pin 1 (red)
Pin 4
Pin 6 (white)
Pin 4
Pin 7 (yellow)
Pin 4
Pin 8 (blue)
Pin 4
Pin 4 (black)
Pin 1
Any pin
Outer casing of motor
The above is the diagnostic method for when the motor is isolated.
Regardless of the rotation state, do not test the motor when the connectors are connected.
Is the pre-filter clogged with
dust?
Is the HEPA filter
replacement lamp lit?
Lit
Place perfume, hair tonic,
alcohol for disinfection, or
the like in front of the unit
and check the response.
Was there no response?
Rub tissue paper for 20 seconds
and check the response. Was
there no response?
Is the blue tape for
packaging attached to the
dust box?
Check the continuity of the current fuse.
Not
Check the connection cables and connectors
lit
of the display operation circuit board and
power supply control circuit board.
Check the output voltage at the connector
P4 of the power supply control circuit
board after turning ON the "On/Off" switch.
If 310 VDC is not output normally between
pins 1 and 4, 15 VDC is not output normally
between pins 6 and 4, and 1 to 6 VDC is
not output normally between pins 7 and
4, replace the power supply control circuit
board. If the voltages are output normally,
replace the blower motor (pin 4 is GND).
Tester measurement mode Normal value
Resistance
Resistance
Resistance
Resistance
Diode
Resistance
Remove the dust (clean the pre-filter and
HEPA filter).
Replace the HEPA filter with a new one.
Soak and wash the activated charcoal
Not lit
filter.
Replace the activated charcoal filter with a
new one.
Replace the odor sensor.
YES
* Response will be slow immediately after the
"On/Off" switch is turned ON because the
odor sensor is performing the preparation
operation. Perform operation for about 5
minutes and then perform the check.
Replace the dust sensor.
YES
Peel off the blue tape.
YES
16
Remedy
Malfunction diagnosis
Infinity
Motor internal circuit breakdown
10s of kΩ
Motor internal circuit breakdown
10s of kΩ
Motor internal circuit breakdown
Infinity
Motor internal circuit breakdown
0.5 to 2 V
Motor internal circuit breakdown
Infinity
Motor insulation breakdown

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