Sony FIU-710 Puppy Instruction Manual page 23

I just put my computer in standby mode and then took it out of standby mode. The
SecureSuite® XS Workstation software does not recognize that the FIU-710 unit is plugged
in. What do I do?
In rare instances after recovery from hibernation or standby mode, the FIU-710 Puppy® unit
might not be recognized. If this occurs, please click Cancel or OK and unplug the device. Wait
a few seconds, plug the Puppy unit back in, wait another few seconds, and then try the process
again. If the device is still not recognized, authenticate with an alternate method (i.e.: password),
if available, or restart the computer.
Training Your Puppy® Unit Page 23