BenQ PD Series User Manual page 45

The LED indicator is green or orange.
• If the LED lights up in solid green, the monitor is powered on.
• If the LED is illuminated in green and there is a message
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Download
Product support on page
the correct resolution, refresh rate and make adjustments based on these instructions.
• If the LED is illuminated in orange, the power management mode is active. Press any button
on the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
• If the LED is off, check the power supply mains socket, the external power supply and the
mains switch.
Faint shadow from the static image displayed is visible on the screen.
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
The image is distorted, flashes or flickers.
Download
Resolution file
"
Adjusting the Screen Resolution
make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running
at its native resolution. To have the optimal display performance of each type of input sources,
you can use the
Display Mode
Display Mode on page 39
The image is displaced in one direction.
Download
Resolution file
"
Adjusting the Screen Resolution
make adjustments based on these instructions.
The OSD controls are inaccessible.
To unlock the OSD controls when it is preset to be locked, press and hold any key for 10
seconds.
3). Refer to "
Adjusting the Screen Resolution
from the website (see
". And then select the correct resolution, refresh rate and
function to set a proper aspect ratio for the input sources. See
for details.
from the website (see
". And then select the correct resolution, refresh rate and
Out of Range
from the website (see
Resolution file
Product support on page
Product support on page
on the screen, this
". And then select
3). Refer to
3). Refer to
Troubleshooting 45