Troubleshooting Guide; Customer Service; Installation - Whirlpool AFG 351 Manual

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1. The appliance does not operate.
• Is there a power failure?
• Is the appliance switched on?
• Has the fuse blown?
• Is the thermostat knob setting correct?
• Has the appliance been installed correctly?
2. Abnormal frost build-up
• Has the defrost water drain been refitted
correctly?
• Is the door shut properly?
Before calling for Customer Service:
1. See if you can fix the problem yourself (with
the help of the "Trouble-Shooting Guide").
2. Restart the appliance to see if the problem
has cleared itself. If the result is negative,
disconnect the appliance and repeat the
operation after an hour.
3. If the problem persists, contact Customer
Service.
Communicate
• the nature of the fault
• the model
• the Service number (the number after the
word SERVICE on the rating plate on the
inside of the appliance).
• your complete address
• your telephone number and area code
Install the freezer away from heat sources.
Installation in a hot environment, direct
exposure to the sun rays or placing the
appliance near heat sources (radiators,
cookers) must be avoided, as this increases
power consumption.
If this is not possible, the minimum distances
must be respected:
• 30 cm from coal or paraffin stoves
• 3 cm from electric and/or gas stoves.
Install the freezer in a dry, well-ventilated
place.
Clean the inside (See the chapter "How to
defrost and clean the freezer").
Fit the accessories.
Electrical connection
The electrical connections must be made
in accordance with the local regulations.
Voltage, and power consumption are
14
TROUBLE SHOOTING GUIDE

CUSTOMER SERVICE

INSTALLATION

3. The yellow, red and green indicator lights
do not work. First check point 1, then:
• Contact Customer Service.
Note:
If the front edge of the unit is hot, this is
not a defect, but prevents formation of
condensate.
Gurgling sounds and hissing due to
expansion in the refrigerant circuit are
normal.
Note:
The direction of door opening can be changed;
if this operation is performed by Customer
Service, it is not covered by the warranty.
indicated on the rating plate inside the
appliance.
Appliance earthing is compulsory by
law.
The Manufacturer declines all liabilities
for injury to persons, animals or damage
to property, resulting from failure to
observe these instructions.
If the plug and the socket are not of the same
type, have the socket replaced by a qualified
technician.
Do not use extension leads or multiple
adaptors.
Disconnecting the appliance
It must be possible to disconnect the appliance
by unplugging it or by means of a two pole switch
fitted upline of the socket.

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