Motorola MG8702 Quick Start Manual page 17

What if I'm told that my MG8702 isn't approved by my cable
service provider?
That's probably a mistake. Leading cable service providers
have a list of certified cable modems for each of their Internet
speeds. You can check the list for your service provider. You
can also find information about certifications at
www.motorolanetwork.com/services
What if I am connected wirelessly but my connection seems
slow or keeps dropping?
Please re-read the Wireless Router section above.
What if I don't know my MG8702's Wireless Network
Name/SSID or Security Key/Password?
Refer to the photo you took of the label on the bottom of your
router. It shows the default values, which you should use,
unless you changed them. If you changed them, try to
remember where you put the new values. If you have a device
that connects wirelessly to the MG8702, it may show the
Wireless Network Name/SSID and Password. You can also find
this information in the MG8702 Configuration Manager.
Information about using this is in the Configuration Manager
section above.
If all else fails, reset the device to factory defaults by pressing
the Reset button on the back of the modem/router for 10
seconds using a paperclip. You can then use the default values.
What if the first time Wireless Setup screen does not appear
in Configuration Manager after changing my
name/password?
If you encounter a problem, you can restore the factory
modem/router network names and passwords by pressing the
Reset button on the back of the modem/router for 10 seconds
using a paperclip.
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