Implementation Of The Commercial Warranty; Paid After-Sales Service; General Information; Wear Parts And Consumables - pellenc Rasion 2 Smart Operating Instructions Manual

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LAWN MOWER RASION 2 SMART

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It does not apply in case of shock, fall, neglect, lack of supervision or maintenance or in case of transformation

of the product. Also excluded from the warranty are products that have been subject to tampering, alteration or

modification by the client user.

Wear parts and/or consumables cannot be covered by the warranty.

10.2.3. IMPLEMENTATION OF THE COMMERCIAL WARRANTY

10.2.3.1. PRODUCT COMMISSIONING AND COMMISSIONING DECLARATION

The DISTRIBUTOR undertakes to complete the computer commissioning declaration form, no later than eight days

after the delivery of the property to the user customer, in order to activate the latter on the www.pellenc.com website

under "warranties and training" in the "extranet" menu, using the identifier previously provided to them by PELLENC.

Failing that, commissioning declaration will not be effective and implementation of the commercial warranty PEL-

LENC will not occur. As a consequence thereof, the DISTRIBUTOR must ensure the financial burden of its inter-

vention under the warranty without being able to pass on the cost to the client user.

The DISTRIBUTOR shall also undertake to complete the warranty card or the certificate of warranty and commis-

sioning for self-propelled equipment provided with the product after having the client user sign and date it.

Malfunctions, breakdowns, breakages resulting from misuse, neglect or improper maintenance by the client user

as well as malfunctions resulting from normal wear of the product are subject to the payment of after-sales service,

even during the period of the legal and commercial warranty. After-sales service repairs that fall outside of the legal

and commercial warranty also include maintenance, adjustments, diagnostics of all types, and cleaning without the

present list being exhaustive.

Wear parts and consumables also fall within the after-sales service.

Paid after-sales service also covers original PELLENC spare parts, excluding labour and outside the legal and

commercial warranty period.

In case of replacement of original PELLENC spare parts in the context of after-sales service, said latter are covered

by a warranty of one year as from the installation date.

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