Troubleshooting - AMX MAX-CSD10 Installation Manual

Wiring the MAX-CSD10 To Receive Streamed Media Content
The rear connectors are used to take an incoming media stream and then output it
as a video signal (with audio). FIG. 3 shows a sample wiring configuration where a
MAX-CSD10 receives a video stream from a remote MAX-CSE and then distributing
the content to its connected media device.
S-Video or COMP Video In
(DVD, VCR, etc.)
Outbound Audio/Video/Data
via Ethernet
Audio In
(Stereo RCA)
MAX-CSE
Video Encoder
Audio In
(Stereo RCA)
MAX-CSD10
Video Decoder
Inbound
Audio/Video/Data
via Ethernet (RJ-45)
MAX-CSD10
Video Decoder
The BNC connector can be adapted
to use an RCA plug by using the
INCLUDED BNC to RCA Adapter.
FIG. 3
Sample wiring configuration using a CSD10 and a target device
Configuring the Communication Parameters
The MAX-CSD10 is configured to be used as a standalone unit running on a network
capable of supporting the up to a 6Mbps data rate. It is recommended that you setup
the unit locally prior to installing it within an AC-RK rack unit.
Obtaining the Unit's Initial DHCP Address
1. Connect an Ethernet cable to the unit's rear Ethernet connector.
2. Connect the 2-pin 3.5 mm mini-Phoenix PWR connector to the rear power
connector and then apply power.
Note: The MAX-CSD10 uses the active Ethernet connection to communicate
with the DHCP Server an obtain a valid DHCP Address.
• After the unit has successfully obtained an IP Address from the DHCP Server,
it then displays this obtained DHCP Address across the front LCD (FIG. 1).
3. Write down the new DHCP Address displayed on the front panel LCD.
Communicating With The Unit Via The Browser-based UI
To communicate with the MAX-CSD10, it is necessary for the unit to first obtain a
DHCP Address. Once that address is known, you can then use your web browser to
access the browser-based User Interface (UI) pages and then configure the project,
video, and IP connection parameters.
1. Launch your web browser.
2. Enter the IP Address of the target unit (ex: http://192.199.99.99) into the web
browser's Address field.
3. Press the Enter key on your keyboard to initiate communication and launch the
initial on-screen Enter Network Password security dialog.
• The MAX unit is shipped in a secured configuration which requires the user to
enter a username and password into the on-screen security dialog before
gaining access to the UI pages.
4. Enter the words administrator and password into their corresponding
User Name/Password fields (case-sensitive). This profile can later be changed.
5. Click OK to enter the information and proceed to the first UI page.
3000 RESEARCH DRIVE, RICHARDSON, TX 75082 • 800.222.0193 • fax 469.624.7153 • technical support 800.932.6993 • www.amx.com
Power
or
supply
Direct PWR
Connection
Composite Video Out
(to target device)
Power
supply
Direct PWR
Connection
For full warranty information, refer to the AMX Instruction Manual(s) associated with your Product(s).
065-004-2881 1/07
©2007 AMX. All rights reserved. AMX and the AMX logo are registered trademarks of AMX.
AMX reserves the right to alter specifications without notice at any time.
Assigning a Static IP Address To The Unit Via The Browser-based UI
Although the initial communication to the unit is done via a DHCP connection and
since this is your stream source, it is recommended that you assign a Static IP
Address to the unit via the browser-based UI (known as the Decoder Manager) for
better system management.
1. Access the IP Settings page by clicking the IP Settings button from within the
Decoder Manager (FIG. 4).
FIG. 4
Example of the unit's IP Settings page (DHCP)
• This page is used to assign the method of communication used by the target
MAX-CSD10 unit.
• Note that both the default IP Configuration setting is DHCP and the
corresponding read-only fields display the MAX unit's communication
parameters obtained from the DHCP Server during the initial setup.
2. Click on the Static radio box to begin entering the previously obtained Static IP
Address information (typically provided by your Network Administrator).
3. Enter the corresponding Static IP Address, Subnet Mask, Gateway, Domain
Suffix, and Primary and Secondary DNS parameters into their corresponding
fields on this page.
4. Click the Apply button to refresh the screen and save your new communica-
tion parameters.
5. Once the browser's progress bar indicates it has completed the temporary
acceptance of the new parameters, click the Reboot button to restart the unit
and incorporate these changes.
6. Once the unit powers-up, the new Static IP Address is then displayed on the
LCD after the appearance of the AMX logo. This process can take several min-
utes.
7. Confirm the new communication parameters by launching your browser and
entering the MAX's new Static IP Address into the browser's Address field.
8. Press the Enter key on your keyboard to begin the communication process
and launch the initial on-screen security dialog.
9. Re-enter the words administrator and password into the corresponding
User Name/Password fields.
10. Click OK to enter the information and proceed to the Administration page
which provides both a descriptive overview of the program stream and lists the
currently used firmware.

Troubleshooting

• If the LCD does not display any information during the initial startup sequence,
confirm that the front-panel Status LED is blinking and receiving power.
• If the L/A LED (FIG. 2) is not On or blinking, check your cables and connectors.
• If the web browser cannot establish a connection to the unit's browser-based
UI, confirm that you've entered the correct/new IP Address into the browser's
Address field. If this does not correct the problem, cycle power to the unit,
confirm the displayed IP Address information, and re-enter it into your browser.
• To reset the MAX unit to a factory default state, locate the ID button on the front
panel, and press and hold the button to reboot the MAX unit. All modified infor-
mation, such as the Static IP Address settings and modified Username/Pass-
word, will be wiped from the unit.
Notice: MAX Products are not designed or intended to, and may not be used to,
violate anyone's copyright or other intellectual property rights. Each user of the MAX
Products may only use the products in connection with materials legally owned or
licensed by such user and only to the extent such ownership or license rights permit
such use.
This product includes the GoAhead Web Server.
Copyright (c) 2006 GoAhead Software, Inc. All Rights Reserved.
93-2178-72 REV: B