If you experience any faults, please check the Troubleshooting section below. If a problem cannot be remedied or you are
experiencing difficulty in installation,
please contact Customer Service: 1-877-361-3883
Warning: Shut off the power supply before you begin any maintenance task
The fan does not
The fan is noisy.
The fan wobbles
The fan operates
correctly but the lights
are not working.
Remote does not
the reverse switch completely left or right
Make sure the wall switch is turned on.
Turn the power on or check the fuse (breaker).
Turn the power
off and check
at the ceiling outlet box.
Check and tighten all screws that hold the fan blades to the blade arms and the motor.
Replace the cracked blade
Do not use a full range dimmer switch to control the fan speed
Ensure the outlet box is secured to the building structure.
bracket is secured to the outlet box and that the screws are tight
Check and tighten all screws that hold the fan blades to the blade arms and the blade arms to the
blade with a blade from the opposite side, or balance the fan using the blade
Turn off the power. Loosen the canopy and verify that the mounting bracket is secure to the
electrical outlet box. The bracket must be flush without movement against the outlet box. Verify
the outlet box is secure.
Use a longer downrod (sold separately) or move the fan to another location.
Lift up the yoke cover and tighten the set screws on the yoke until secure.
Ensure the 9-pin connectors
in the light kit are connected
Turn the power off and check all connections
at the ceiling outlet box.
1. Power surge may have cleared the memory and remote needs to be resynced to the receiver.
Syncing instructions: Turn off the main power, then turn it back on. Within 30 seconds, press and
hold the HIGH SPEED and LOW SPEED buttons (or the "LEARN" button, located in the battery
compartment) for S seconds.
Fan will turn on at low speed and light off. This confirms the syncing
process is successful
Insert new CR2032 batteries in battery compartment of the wall control.
3. If there are several remote fans in proximity, turn the power off to those fans and re-sync the fan.
LIMITED LIFETIME WARRANTY
Set forth below, the manufacturer, Hong Kong China Electric Appliance Company (HKC) warrants the fan motor for this ceiling
fan to be free from defects In workmanship and material for the life of the product. Also, subject to the limitations below, HKC
warrants all ceiling fan parts ("ceiling fan parts" excludes the motor and parts made in whole or in part with glass) to be free
from defects in workmanship and material for a period of one year after the date of purchase by the original purchaser at retail.
All claims must be made by the original purchaser, whether such purchaser purchased the product through a store or
contractor. Ceiling fan part defects must be reported within the first year from the date of purchase. Parts made in whole or in
part with glass and the finishes of metal and other surfaces are not warranted
Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any part caused by ordinary
wear and tear, accident, misuse, or improper installation, is not covered by this warranty. HKC assumes no responsibility
whatsoever for fan installation. Any service performed by a non-licensed electrician will render the warranty invalid.
HKC's sole responsibility shall be to repair or replace the motor, parts, or product within the terms stated above. HKC shall not
be liable for any loss or damage of any kind, including any incidental or consequential damages resulting directly or indirectly,
from any breach of warranty, express or implied, or any other failure of this product. Some states do not allow the exclusion or
limitation of incidental or consequential damages so this limitation may not apply to you
If the original purchaser ceases to own the fan, this warranty is voided.
Should the purchaser encounter a problem with your fan related to defects in workmanship or materials within the warranty
period associated with the defective part, HKC agrees to replace the defective part without charge, or at its option, to replace the
ceiling fan with a comparable
or superior model.
HKC's warranties are limited to the written warranties set out in this HKC ceiling fan limited lifetime warranty. All other express
implied warranties, including, without
limitation, the implied warranty of fitness for a particular purpose
and the implied
warranty of merchantability are disclaimed.
Some states do not allow the disclaimer of implied warranties, so this disclaimer
not apply to you.
parts, call our customer
- Spm, Central Time.
Blade (x 6)
The Honeywell Trademark is used under license
Honeywell International Inc. makes no
representations or warranties with respect to this
This product is manufactured for
Hong Kong China Electric Appliance, LTD.
3350 Players Club Parkway, Suite 225