Chapter 1. Hot-Swapping A Drive - Lenovo ThinkSystem DM240N Service Manual

Chapter 1. Hot-swapping a drive

You can replace a failed drive nondisruptively in an DM240N drive shelf that is powered on, and while I/O is
in progress.
Before you begin
• The drive that you are installing must be supported by the DM240N shelf.
• If SED authentication is enabled, you must use the SED replacement instructions in the ONTAP
documentation. Instructions in the ONTAP documentation describe additional steps you must perform
before and after replacing an SED.
ONTAP 9 Lenovo Encryption Power Guide
• All other components in the system must be functioning properly; if not, contact technical support.
• Verify that the drive you are removing is failed. You can verify that the drive is failed by running the storage
disk show -broken command. The failed drive appears in the list of failed drives. If it does not, you should
wait, and then run the command again.
Note: Depending on the drive type and capacity, it can take up to several hours for the drive to appear in
the list of failed drives.
About this task
• Best practice: The best practice is to have the current version of the Disk Qualification Package (DQP)
installed before hot-swapping a drive. Having the current version of the DQP installed allows your system
to recognize and use newly qualified drives. This avoids system event messages about having noncurrent
drive information and prevention of drive partitioning because drives are not recognized. The DQP also
notifies you of noncurrent drive firmware.
Lenovo Downloads: Disk Qualification Package
• Best practice: The best practice is to have current versions of NVMe shelf module (NSM) firmware and
drive firmware on your system before replacing FRU components.
Note: Do not revert firmware to a version that does not support your shelf and its components.
Lenovo Downloads: Disk Shelf Firmware
Lenovo Downloads: Disk Drive and Firmware
• Drive firmware is automatically updated (nondisruptively) on new drives that have non current firmware
versions.
Note: Drive firmware checks occur every two minutes.
• If needed, you can turn on the shelf's location (blue) LEDs to aid in physically locating the affected shelf:
storage shelf location-led modify -shelf-name shelf_name -led-status on If you do not know the shelf_
name of the affected shelf, run the storage shelf show command.
A shelf has three location LEDs: one on the operator display panel and one on each NSM module.
Location LEDs remain illuminated for 30 minutes. You can turn them off by entering the same command,
but using the off option.
• When you unpack the replacement drive, save all packing materials for use when you return the failed
drive. You return the failed part to Lenovo as described in the RMA instructions shipped with the kit. If you
need the RMA number or additional help with the replacement procedure, contact technical support at
Lenovo Support , 888-463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800 (Asia/
Pacific).
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