Troubleshooting - Alcatel-Lucent OmniSwitch 6850-48 Getting Started Manual

Troubleshooting

The WebView login screen does not display.
This suggests either a physical or network connection issue.
Try the following options:
Be sure that you have a good physical Ethernet cable
•
connection to the switch.
Be sure your computer has a valid Ethernet connection
•
and IP address.
Verify that all required WebView image files are
•
installed in the current running directory. See
more information.
The login screen displays, but the login fails.
This suggests either a user name and password or Authenti-
cated Switch Access error. Try the following options:
Check that you are using the correct user name and
•
password. If you have already changed the user name and
password for your switch, be sure to use the new informa-
tion. If you have not changed the user name and password,
the factory defaults are admin and switch, respectively.
Be sure that you have "unlocked" HTTP sessions on the
•
switch. To unlock HTTP sessions, enter the following
command:
-> aaa authentication http local
See page 16 for information on unlocking session types.
30 Using WebView
page 26 for
June 2007