D-Box HAPTISYNC SYSTEM User Manual

D-Box HAPTISYNC SYSTEM User Manual

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HAPTISYNC SYSTEM
User Manual
242-914-0003-EN6 ǀ April 2021
1

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Summary of Contents for D-Box HAPTISYNC SYSTEM

  • Page 1 HAPTISYNC SYSTEM User Manual 242-914-0003-EN6 ǀ April 2021...
  • Page 2: Table Of Contents

    Install the D-BOX HaptiSync App ......................13 Connect the HaptiSync Hub to your network ..................13 Activate your HaptiSync Hub ......................14 STEP 4: HaptiSync System Test ........................14 HaptiSync test video ........................... 14 HaptiSync delay calibration ........................ 14 Enjoy your Favourite Immersive Content! ..................15 HAPTISYNC HUB FEATURES ...........................
  • Page 3 HEMC to HAPTISYNC HUB UPGRADE ......................20 HEMC with KAI-1P controller(s) upgrade ....................20 HEMC with KCU-1P controller upgrade ....................21 TROUBLESHOOTING ............................22 APPENDIX A: CONNECTIONS FOR JAYMAR LIFESTYLE & LIVING MODELS ............23 Single Seat Configuration ........................24 Multiple Seat Configuration ........................
  • Page 4 D-BOX Technologies Inc. is in no way responsible for any damages of any kind arising from the use of this D-BOX Haptic System and the owners and/or users of this D-BOX Haptic System hereby agree not to hold D-BOX Technologies Inc.
  • Page 5: Regulatory Compliance Statements

    Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information Unique Identifier Trade Name: D-BOX Technologies Inc., Model No.: H300 Responsible Party – U.S. Contact Information D-BOX Technologies Inc. 2172 Rue de la Province, Longueuil, Quebec J4G 1R7 Canada...
  • Page 6 This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
  • Page 7: Introduction

    1. INTRODUCTION Congratulations on purchasing your new at-home D-BOX HaptiSync System! Life is a journey, and we hope that your new HaptiSync System will add more thrilling experiences to your life! At D-BOX, we believe that your body is the ultimate vehicle to make life resonate; that by tapping into its sensory potential with perfectly...
  • Page 8: Getting Started

    Must be connected to the Haptic OUT port on your HaptiSync Hub using a CAT.5E/6 shielded cable. Control Devices Smartphone/tablet or PC required to remotely control your Haptic System(s) using the D-BOX HaptiSync App. D-BOX Connect Account Required to manage your profile and purchase a HaptiSync subscription. HaptiSync App User interface to remotely control your Haptic System(s).
  • Page 9: Step 1: Prepare Your Haptic Seat

    STEP 1: Prepare your Haptic Seat: A) Haptic Seat Installation Proceed with the seat assembly (see manufacturer’s instructions) then position your Haptic Seat in your entertainment room. Make sure that you respect the following minimum clearance distances: Min. 4’’ (100mm) between armrests Min.
  • Page 10: B) Stabilization Cups Installation

    B) Stabilization Cups Installation Install the stabilization cups underneath your Haptic Seat (actuators & pivot) to prevent damaging your floor. Make sure that the actuators & pivot are centred into the cups: NOTE: Do not slide the seat once the stabilization cups have been installed. Lift the seat before moving the stabilization cups if you need to move the seat.
  • Page 11: Step 2: Prepare Your Haptisync Hub

    STEP 2: Prepare your HaptiSync Hub A) HaptiSync Hub Antenna Installation Screw the antenna on the back of your HaptiSync Hub (if not pre-installed). Place the antenna upwards for optimal reception: B) HaptiSync Hub Positioning Install your HaptiSync Hub on a flat surface (vertically or horizontally): Place your HaptiSync Hub in a central position, facing your front your front speakers:...
  • Page 12: C) Haptisync System Interconnection

    The microphone will sense the audio in the room and will automatically synchronize with your Haptic System(s). C) HaptiSync System Interconnection Connect the HaptiSync Hub to the Haptic Seat using the CAT.5E shielded cable provided with the seat. See...
  • Page 13: Step 3: Haptisync Configuration

    • Create an account using a valid email address by clicking the ‘’Register’’ tab B) Activate your account • Activate your D-BOX Connect account by clicking the link in the email you received. You will be automatically redirected to the D-BOX Connect home page.
  • Page 14: E) Activate Your Haptisync Hub

    Make sure that you have purchased a HaptiSync subscription on your D-BOX Connect account. • Open your HaptiSync Hub in the HaptiSync App. • Follow the on-screen instructions to complete activation. You will need to enter your D-BOX Connect account email and password in the app.
  • Page 15: C) Enjoy Your Favourite Immersive Content

    C) Enjoy your Favourite Immersive Content! • D-BOX has a comprehensive library of HaptiCode tracks for you to discover (or re-discover) with immersive haptic effects. • The complete list of compatible titles can be found on your HaptiSync App. • To enjoy the ultimate viewing experience, first pick a compatible title.
  • Page 16: Haptisync Hub Features

    3. HAPTISYNC HUB FEATURES Being the heart of your Haptic System, the HaptiSync Hub features an integrated sound sensor capable of synchronizing your favourite movies, series, music and more experiential content using audio. Haptic codes are available for more than 2,000 titles and new haptic codes are added weekly (internet required). A HaptiSync Hub can control up to twenty (20) Haptic Systems (single cable chain) through the Haptic Out port.
  • Page 17: Power Operation Button Functionalities

    Power Operation Button Functionalities The power operation button on your HaptiSync Hub has different functionalities. If you press the button for: • 1 second, then release: Power on/off 6 seconds, then release: Network reset (while blinking twice per second) • •...
  • Page 18: Recommended Connection Setup

    How to Connect your AV Receiver (or audio source) to the HaptiSync Hub In some situations, it may be more convenient for you to connect your AV Receiver directly to your HaptiSync Hub. In this case, an analogue stereo mix must be sent from your AV Receiver to the AUDIO IN jack (3.5 mm stereo) on your HaptiSync Hub: Recommended Connection Setup Connect the analogue Stereo Downmix output from any AV source to the HaptiSync Hub AUDIO IN jack:...
  • Page 19: Alternate Optical Or Coaxial Connection Setup

    - Your HaptiSync Hub should recognize any D-BOX compatible content within 1 minute when first played from the beginning of its timeline (the first 15 minutes). - Recently added D-BOX titles (250 latest) should be recognized when first played from anywhere in their timeline.
  • Page 20: Hemc To Haptisync Hub Upgrade

    4. HEMC to HAPTISYNC HUB UPGRADE Haptic systems controlled by a HEMC can upgraded with the new HaptiSync Hub. HEMC with KAI-1P controller(s) upgrade For haptic systems using KAI-1P controllers, a KCA or KCA-T unit (see the red dotted below) must be added inside each seat.
  • Page 21: Hemc With Kcu-1P Controller Upgrade

    HEMC with KCU-1P controller upgrade For haptic systems using a KCU-1P controller, you only need to remove the HEMC and the KCU-1P controller then connect the first seat directly into the new HaptiSync Hub: HEMC Setup HaptiSync Hub Setup...
  • Page 22: Troubleshooting

    5. TROUBLESHOOTING If a problem occurs, first check the following: Has everything been connected properly (see Appendix A & B)? Has the audio on your (Audio Line-In – Microphone) HaptiSync App been configured properly? If steps 1 & 2 do not solve the problem, reset your devices. For your HaptiSync Hub: press the power button, wait 5 seconds, disconnect the power cable and then reconnect it after 5 seconds.
  • Page 23: Appendix A: Connections For Jaymar Lifestyle & Living Models

    APPENDIX A: CONNECTIONS FOR JAYMAR LIFESTYLE & LIVING MODELS These models are equipped with a rear panel to simplify the connections:...
  • Page 24: Single Seat Configuration

    Single Seat Configuration Multiple Seat Configuration NOTE: Up to twenty (20) seats can be connected to the HaptiSync Hub.
  • Page 25: Appendix B: Connections For G1 Haptic Systems

    APPENDIX B: CONNECTIONS FOR G1 HAPTIC SYSTEMS G1 Haptic Systems can be connected to a HaptiSync Hub using a KCA-T (KineChain Adaptor with termination):...
  • Page 26: Single Seat Configuration (2-3 Actuators)

    Single Seat Configuration (2-3 Actuators) Single Seat Configuration (4 Actuators)
  • Page 27: Multiple Seat Configuration (2-3 Actuators)

    Multiple Seat Configuration (2-3 Actuators) Multiple Seat Configuration (4 Actuators)

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