Problem Solving Guide - Miele ProLine Operating And Installation Instructions

Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
The burners do not ig-
nite when the hob is be-
ing used for the first
time or after it has been
out of use for a longer
period.
The burner does not
light after several at-
tempts.
The gas flame goes out
after ignition.
The flame suddenly
looks different.
Cause and remedy
There could be an air lock in the gas pipe.
 You may need to make several attempts before the
burner ignites successfully.
There is a technical fault.
 Turn all of the controls clockwise to the  position
and interrupt the power supply to the hob for a few
seconds.
The burner is not correctly assembled.
 Assemble the burner correctly.
The gas shut-off device has not been opened.
 Open the gas shut-off device.
The burner is wet and/or dirty.
 Clean and dry the burner.
The flame openings are blocked and/or wet.
 Clean and dry the flame openings.
The flames do not touch the thermocouple and the
burner does not get hot enough:
The burner parts are not positioned correctly.
 Assemble the burner components correctly.
The thermocouple is dirty.
 Remove any soiling.
The burner parts are not positioned correctly.
 Position the burner parts correctly.
The burner head or the holes in the burner cap are
dirty.
 Remove any soiling.

Problem solving guide

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