Troubleshooting - Toshiba DVR620KU Owner's Manual

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom
The power does not turn on.
There is no picture.
Cannot record a TV program.
TV program pictures are distorted.
Playback picture is distorted.
Playback picture or TV program from
the device connected through the unit
is distorted.
There is no sound.
D
V
D
•
V
No DTS sound on digital output.
C
No DTS sound from analog output
R
Nothing was recorded even though
you set the timer setting correctly.
Timer recording does not start.
Timer recording is not complete or did
not start from the beginning.
Timer recording is impossible.
The remote control does not function. • Batteries are weak.
The unit does not operate properly.
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TROUBLESHOOTING

Remedy
• Check that the AC power cord is connected securely.
• Check the breaker (in case of power failure).
• Press [TIMER SET] to cancel the timer standby mode.
• Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• Check the connection to your TV (page 19-22).
• Check if the progressive scan mode is set correctly according to your TV
(page 95).
• Switch the input selector on your TV (such as to "L1") so that the signal
from the unit appears on the TV screen.
• This unit does not have a tuner to receive TV broadcasting.
• You must connect this unit to an external tuner to record TV programs
(page 19).
• Check if all the connections are made correctly (page 19).
• Keep the device which may cause electrical disturbances, such as a
cellular phone, away.
• If the playback picture output from a DVD player, VCR or tuner goes
through the unit before reaching your TV, the copy-protection signal
applied to some programs could affect picture quality. Disconnect the
playback device in question and connect it directly to your TV.
• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• Check if the input device setting on the amplifier is correct.
• When the unit is in pause mode or in slow-motion playback mode,
sound is not output. This is not a malfunction.
• When the unit is in fast forward or fast reverse mode, sound is not
output. This is not a malfunction.
• If the audio signal does not come through the DIGITAL AUDIO OUT
(COAXIAL) jack, check the setting in "Audio Out" (page 90).
• While the setup menu or timer programming display is shown, or while
the screen saver is active, the audio is muted.
• Change the setting menu for "DTS" to "ON".
• This unit has no analog sound output when playing back the selected
DTS sound mode.
• There was a power failure during recording.
• The unit's internal clock stopped due to a power failure that lasted for
more than 30 seconds. Reset the clock (page 26).
• The program contains copy protection signals that restricts copying.
• The timer setting overlapped with another setting that has priority.
• No disc is inserted.
• A disc is not recordable (finalized DVD-RW/-R, finalized DVD+R, a fully
recorded disc, etc.).
• The timer setting overlapped with another setting that has priority
(page 42).
• Disc space was not enough.
• "Make Recording Compatible" is not set to "ON", when recording onto
DVD+RW/+R that was recorded on other unit.
• Make sure
[TIMER SET].
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Check if the unit is turned on.
• The remote control is not pointed at the infrared sensor window on the unit.
• Press [DVD] or [VCR], whichever you need. Then, try again.
• Press [TIMER SET] to cancel the timer standby mode.
• When static electricity, etc., causes the unit to operate abnormally,
unplug the unit and then plug it in again.
appears on the front panel display of this unit. If not, press
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