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Troubleshooting
Step 2.Does FAST
Survey Ask for a
Bluetooth
Connection?
Step 3. Is the
Receiver Close
Enough to You?
Receiver is Not Tracking Satellites
Step 1. Has the
Receiver Been
Powered Up?
354
• If there is still enough energy in the battery, your
receiver may be malfunctioning. Try to turn it on again.
In case of a new failure, call your local dealer or email
Magellan technical support for assistance.
When using FAST Survey for the first time, you will need to
run a search phase to list the Bluetooth devices present in the
vicinity.
After opening a job in FAST Survey, the software will prompt
you to re-activate the connection with the last receiver used.
1. If no receiver is detected the first time you use FAST
Survey, go to Step 3.
2. If FAST Survey fails to restore the connection to the last
receiver used, make sure the nearby receiver is the
expected one (check its Bluetooth identifier on the
Receiver Identification screen). The Bluetooth connection
will fail if it's not the right receiver.
FAST Survey was unable to detect the receiver. Do the
following to resolve the problem.
1. Move the field terminal closer to the receiver (1 meter
typical) and resume the search using the Find Receiver
button in the Bluetooth Devices window. If after several
attempts, no receiver is detected, then either the field
terminal or the receiver has a faulty Bluetooth device.
2. You may try to isolate the problem by turning on another
receiver and resuming the search phase. If it's successful,
then it means the first receiver is malfunctioning. Call
your local dealer or email Magellan technical support for
assistance. Conversely, you may try another field terminal
to see if the Bluetooth problem is in the first field
terminal.
RTK Base
Relevant to
•
To determine if the receiver is powered up, examine the power
LED on the front panel of the receiver. If the LED is on, the
receiver is on.
RTK Rover
PP Base
•
•
PP Rover
•
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