Using The World Wide Web; Using Electronic Support Services - IBM NetVista 6644 Quick Reference

Using the World Wide Web

On the World Wide Web, the IBM Personal Computing Web site has
up-to-date information about IBM Personal Computer products and
support. The address for the IBM Personal Computing home page is:
http://www.ibm.com/pc
You can find support information for your IBM products, including
supported options, on the IBM Personal Computing Support page at:
http://www.ibm.com/pc/support
If you select Profile from the support page, you can create a customized
support page that is specific to your hardware, complete with Frequently
Asked Questions, Parts Information, Technical Hints and Tips, and
Downloadable Files. You will have the information you need, all in one
place. In addition, you can choose to receive e-mail notifications whenever
new information becomes available about your registered products. You
also can access online support forums, which are community sites
monitored by IBM support staff.
For information about specific Personal Computer products, visit the
following pages:
http://www.ibm.com/pc/us/intellistation
http://www.ibm.com/pc/us/ibmpc
http://www.ibm.com/pc/us/netfinity
http://www.ibm.com/pc/us/thinkpad
http://www.ibm.com/pc/us/accessories
http://www.direct.ibm.com/content/home/en_US/aptiva
You can select a country-specific Web site from these pages.

Using electronic support services

If you have a modem, you can get help from several popular services.
Online information services provide assistance through question-and-answer
message areas, live chat rooms, searchable databases, and more.
Technical information is available on a wide range of topics, such as:
Hardware setup and configuration
Preinstalled software
Windows, OS/2, and DOS
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