Troubleshooting - Philips 3000 Series User Manual

8 Troubleshooting

This chapter summarizes the most common problems you could encounter
with the dehumidifier. If you are unable to solve the problem with the
information below, visit www.philips.com/support or c ontact the Consumer
Care Center in your country for assistance.
Problem
The appliance
does not work
even though it is
plugged in to the
wall socket and
switched on.
The water tank is
empty but the
indictor is still on.
There is no air
dehumidification
in the room or the
dehumidifying
effectiveness is
low.
Water leaks from
the dehumidifier.
The dehumidifier
does not collect
water.
Possible solution
• The timer is set to a specific time interval. Reset or
turn off the timer.
• Try a different electrical socket or check the wall
switch.
•
Make sure that the water tank is empty and placed in
the dehumidifier properly.
•
Remove the water tank from the dehumidifier and
place it back to the dehumidifier again.
• Make sure the air inlet and outlet are not blocked.
•
The room humidity is below what the dehumidifier is
set to. Select a lower humidity level.
• Make sure that no exterior doors or windows are
open.
• The current temperature is low in the room. Try again
until the temperature rises up.
• Make sure that the dehumidifier is in good condition
and the water tank is not cracked.
• The humidity is low. The dehumidifier automatically
resumes working when the humidity level is
increased.
•
The temperature is low. Wait until the temperature
rises up.
EN 21