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Basic software procedures
Important note
After replacing a defective memory module, please check if the error
counter has been reset automatically. If the memory slot is still marked
as failed, please reset the error counter manually using one of the
methods below.
Using ServerView Maintenance Tools (Windows only)
▶ Launch the ServerView Maintenance Tools:
Start > Apps > Fujitsu > Maintenance Tools
▶ Choose the Memory status tab.
▶ Select the memory module which shows the pre-failure status.
▶ Click on Reset Status.
The Reset Status button will only be available if the selected memory
module contains errors.
▶ Ensure that all pre-fail/fail status issues have been resolved in ServerView
Operations Manager.
Using the command line interface (Linux/VMware only)
The memory error counter can be reset using the meclear utility which is part
of the ServerView agents for Linux.
meclear (Memory Module Error Counter Reset Utility) allows to reset
the error count collected for a memory module, for example after it has
been replaced.
For more Information, see the meclear manual pages.
▶ Log in as root.
▶ Enter the command below, followed by [ENTER]:
/usr/sbin/meclear
▶ Select the number of a memory module with a status other than OK or Not
available.
▶ Repeat the step above until all memory modules show the OK status.
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Upgrade and Maintenance Manual
RX4770 M6
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