Printing Quality Problems - Samsung SCX-3200 Series User Manual

POSSIBLE
CONDITION
CAUSE
The machine If you are in a
prints, but the DOS
text is wrong, environment, the
garbled, or font setting for
incomplete. your machine
may be set
incorrectly.
Pages print, but The toner
they are blank. cartridge is
defective or out of
toner.
The file may have
blank pages.
Some parts, such
as the controller
or the board, may
be defective.
Incompatibility
The machine
does not print between the PDF
PDF files file and the
correctly. Some Acrobat products.
graphics, text,
or illustrations
are missing.
The print quality The resolution of
of photos is not the photo is very
good. Images low.
are not clear.
Before printing, Using damp
the machine paper can cause
emits vapor vapor during
near the output printing.
tray.
The machine Paper size and
does not print paper size setting
special- sized do not match.
paper, such as
billing paper.
SUGGESTED SOLUTIONS
See "Changing font setting" on
page 47.
Redistribute the toner, if
necessary.
If necessary, replace the toner
cartridge.
Check the file to ensure that it
does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image
may enable the file to print. Turn
on Print As Image from the
Acrobat printing options.
It will take longer to print
when you print a PDF file as
an image.
Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
This is not a problem. Just keep
printing.
Set the correct paper size in the
Edit... in the Paper tab in the
Printing Preferences (See
"Opening printing preferences" on
page 55).
Troubleshooting_ 83

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly,
there might be a reduction in print quality. See the table below to clear the
problem.
CONDITION
Light or faded print • If a vertical white streak or faded area appears on
the page, the toner supply is low. You may be able
to temporarily extend the toner cartridge life (See
"Redistributing toner" on page 77). If this does not
improve the print quality, install a new toner
cartridge.
• The paper may not meet paper specification; for
example, the paper may be too moist or rough
(See "Print media specifications" on page 93).
• If the entire page is light, the print resolution
setting is too low or the toner save mode is on.
Adjust the print resolution and turn the toner save
mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may
indicate that the toner cartridge needs cleaning
(See "Cleaning the inside" on page 74).
Toner specks • The paper may not meet specification; for
example, the paper may be too moist or rough
(See "Print media specifications" on page 93).
• The transfer roller may be dirty. Clean the inside
of your machine. Contact a service representative.
• The paper path may need cleaning. Contact a
service representative (See "Clearing paper jams"
on page 78).
Dropouts If faded areas, generally rounded, occur randomly on
the page:
• A single sheet of paper may be defective. Try
reprinting the job.
• The moisture content of the paper is uneven or
the paper has moist spots on its surface. Try a
different brand of paper (See "Print media
specifications" on page 93).
• The paper lot is bad. The manufacturing
processes can cause some areas to reject toner.
Try a different kind or brand of paper.
• Change the printer option and try again. Go to
Printing Preferences, click Paper tab, and set
type to Thick (See "Opening printing
preferences" on page 55).
• If these steps do not correct the problem, contact
a service representative.
SUGGESTED SOLUTIONS