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9. Return Shipment Information
If service or repair is required, please contact your distributor first. They may have warranty and service
options available beyond BWC's standard warranty. If they are unable to help you, contact BWC's
Service Department for a Return Material Authorization (RMA) number and shipping instructions. Note
that inverters must be shipped freight on a pallet and can not be handled by standard carriers. If the
product is out of warranty, or was damaged during shipment, a purchase order will be required for the
repair. The product should be returned in its original shipping materials. Unapproved containers may
cause further damage to your inverter. Contact BWC if replacement material is required. Seal the carton
securely and ship prepaid to the following address with the RMA number on the label. Be sure to insure
your inverter with your shipper.
Bergey WindPower Company
Service Department
2200 Industrial Blvd.
Norman, OK 73069
RMA# ________________
To contact the Service Department:
Telephone: (405) 364-4212
Fax: (405) 364-2078
Email:
service@bergey.com
Items determined to be covered under warranty will be returned freight prepaid. Items not in warranty will
be returned freight collect, contact BWC's Service Department.
10. Revision History
Date
Revision
April 7, 2014
1.0
November 2014
1.1
Summary of Corrections
Production Release
Enclosure mounting / Fault code comments
Page 12
1.405.364.4212 /
www.bergey.com
Operator's Manual & Installation Instructions
PowerSync II
Rev: 1.1
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