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Zebra XiIIIPlus User Manual

High-performance printer
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Zebra
®
RXiIIIPlus™
High-Performance Printer

User Guide

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  • Page 1: User Guide

    Zebra ® RXiIIIPlus™ High-Performance Printer User Guide...
  • Page 2 © 2004 ZIH Corp. The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506).
  • Page 3 Xi Plus 140 III 170 III 220 III manufactured by: Zebra Technologies 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the applicable technical standards of the FCC For Home, Office, Commercial, and industrial use If no unauthorized changed is made in the equipment, and if the equipment is properly maintained and operated.
  • Page 4 ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 5: Table Of Contents

    Proprietary Statement ..........v Warranty Information.
  • Page 6 Contents Connect the Printer to a Power Source ........11 Power Cord Specifications .
  • Page 7 5 • RFID Guidelines ..........61 Overview .
  • Page 8 Contents A • Specifications..........113 Features .
  • Page 9: Proprietary Statement

    Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.
  • Page 10: Canadian Doc Compliance Statement

    Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
  • Page 11: Warranty Information

    Warranty Information Effective December 30, 2002 All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. Printers and Related Hardware Products Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
  • Page 12 Warranty Information Printhead Bar code label and receipt printer printheads Plastic card printer printheads To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.
  • Page 13 Zebra to be valid. 23063L-001 Rev. 2 6/21/2004 Zebra Technologies 333 Corporate Woods Parkway Vernon Hills, IL 60061-3109 U.S.A. Phone +1 847.634.6700 or +1 800.423.0442 Fax + 1 847.913.8766...
  • Page 14 Warranty Information ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 15: Printer Software And Firmware License Agreement

    PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND. Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms:...
  • Page 16 Printer Software and Firmware License Agreement • Reservation of Rights. All rights not expressly granted are reserved by ZEBRA. • Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use, conditions or notices.
  • Page 17 TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or FIRMWARE or such replacement, modified or upgraded version on your acceptance of...
  • Page 18 Printer Software and Firmware License Agreement DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT.
  • Page 19 PSFLA shall continue in full force and effect. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any reason, please contact the ZEBRA subsidiary serving your country, or write: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, IL 60061 23063L-001 Rev.
  • Page 20 Printer Software and Firmware License Agreement ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 21: Preface

    Preface This section provides you with contact information, document structure and organization, and additional reference documents. 23063L-001 Rev. 2 6/21/2004 RXiIIIPlus User Guide xvii...
  • Page 22: Contacts

    Preface Contacts Contacts You can contact Zebra Technologies at any of the following: Visit us at: http://www.zebra.com Our Mailing Addresses: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.8766 Zebra Technologies Europe Limited...
  • Page 23: Document Conventions

    Document Conventions The following conventions are used throughout this document to convey certain information: Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference blue text ) to jump directly to its location.
  • Page 24: Related Documents

    Preface Related Documents Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 Related Documents The following documents might be helpful references: ®...
  • Page 25: Introduction

    This chapter provides a high-level overview of the printer and its components. Contents Exterior View ............2 Front Panel.
  • Page 26: Exterior View

    Introduction Exterior View Exterior View The following illustrations show the exterior of the printer. Figure 2 • Printer Exterior—Front View Front panel Media door Figure 3 • Printer Exterior—Rear View Electronics cover Power switch AC power cord connection RXiIIIPlus User Guide 6/21/2004 23063L-001 Rev.
  • Page 27: Front Panel

    Front Panel Figure 4 shows the buttons and lights on the front panel. For a description of the front panel buttons, see Table 1 on page on page 23063L-001 Rev. 2 6/21/2004 4, and for a description of the front panel lights, see Figure 4 •...
  • Page 28: Front Panel Buttons

    Introduction Front Panel Front Panel Buttons This table describes the function of the buttons shown in Button Details LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or no, indicate on or off, scroll through several choices, input the password, or set up the printer for a firmware download.
  • Page 29: Front Panel Lights

    Front Panel Lights This table details the lights shown in Light Details POWER Indicates printer power status. • Off — printer is off. • On — printer is on. TAKE LABEL • Off — Normal operation. • Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed.
  • Page 30: Printer Components

    Introduction Printer Components Printer Components Figure 5 shows a side view of the printer’s internal components. Depending on the printer options that you selected, your printer could look slightly Note • different. For more about printer options, go to www.zebra.com. Printhead lever Ribbon take-up spindle Ribbon supply spindle...
  • Page 31: Printer Setup

    This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin ............8 Unpack and Inspect the Printer .
  • Page 32: Before You Begin

    Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with Unpack and Inspect Have you unpacked the printer and inspected it for damage? If you have not, see Select a Site Have you selected an appropriate location for the printer? If you have not, Select a Site for the Printer on page...
  • Page 33: Unpack And Inspect The Printer

    Unpack and Inspect the Printer When you unpack the printer, save all packing materials. When the printer is out of the box, raise the printer’s media door, and remove the power cord. Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces for damage.
  • Page 34: Select A Site For The Printer

    Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary.
  • Page 35: Connect The Printer To A Power Source

    Connect the Printer to a Power Source Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.
  • Page 36: Select A Communication Interface

    Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depends on the communication options installed in the printer. Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a bidirectional parallel port, and a USB 2.0 port.
  • Page 37: Data Cable Requirements

    Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible. •...
  • Page 38: Types Of Media

    Printer Setup Types of Media Types of Media Your printer is capable of using various forms of media. These include roll and fanfold media (Figure 9) that may be labels or card stock and that may have optional perforations or registration holes.
  • Page 39: Non-Continuous Media

    Non-Continuous Media Non-continuous web media refers to individual labels that are separated by a gap, notch, or hole (Figure 10). When you look at the media, you can tell where one label ends and the next one begins. Important • When using media that has holes or notches, position the sensor directly over a hole or notch.
  • Page 40: Rfid "Smart" Labels

    Printer Setup Types of Media RFID “Smart” Labels “Smart” labels are usually made from two components: media and an embedded RFID transponder (Figure RFID Guidelines on page • The media (usually a label with a UHF transponder embedded between the label and liner) is usually comprised of synthetic- or paper-based material that can be printed upon using direct thermal or thermal transfer printing techniques.
  • Page 41: Ribbon

    Ribbon Ribbon is a thin film that is coated on one side with wax or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not.
  • Page 42 Printer Setup Ribbon Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. To perform an adhesive test, complete these steps: Peel a label from its backing.
  • Page 43 Observe the results. Did the ribbon leave a mark on the paper? If the ribbon... Left a mark on the paper Did not leave a mark on the paper 23063L-001 Rev. 2 6/21/2004 Then... The ribbon is coated on the outer surface. The ribbon is likely coated on the inner surface.
  • Page 44 Printer Setup Ribbon ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 45: Printer Operation

    If you have completed the tasks and resolved the issues in the checklist in on page 8, follow the instruction in this chapter to load and calibrate your printer and to print configuration labels. Contents Load the Printer ............22 Load Roll Media .
  • Page 46: Load The Printer

    Printer Operation Load the Printer Load the Printer This section gives you a series of instructions to load labels and ribbon (if used). The instructions that follow are for a standard printer in Tear-Off Mode. Caution • Be sure the printer is Off (O) if you have connected the power cable. Load Roll Media Roll media feeds through the printer from the media hanger or media supply spindle.
  • Page 47 Adjust the media guide so it is just touching, but does not restrict, the edge of the media. The labels should lie flat as shown in Which type of media are you using? If you are... Using direct thermal media Using thermal transfer media Go to Not sure 23063L-001 Rev.
  • Page 48: Load Fanfold Media

    Printer Operation Load the Printer Load Fanfold Media Fanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are not used with fanfold media. To load fanfold labels, complete these steps: Slide the printhead lever to the Open position.
  • Page 49 • From the rear slot in the printer body. Figure 17 Adjust the media guide so it just touches, but does not restrict, the edge of the labels. The labels should lie flat. Which type of media are you using? If you are...
  • Page 50: Load Ribbon

    Printer Operation Load the Printer Load Ribbon Before you load ribbon, make sure that the labels that you are using need ribbon. Only thermal transfer media requires ribbon. Ribbon is not required with direct thermal media, though it may be used to protect the printhead from abrasion. For more information, see Ribbon on page Caution •...
  • Page 51 To load the ribbon, complete these steps: Align the segments of the ribbon supply spindle as shown in Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it can go. Figure 20 Figure 20 •...
  • Page 52 Printer Operation Load the Printer Pull the ribbon leader over the printhead and above the top roller Figure 21 • Threading Ribbon Past Printhead and Platen Roller Bring the ribbon leader and ribbon under the ribbon take-up spindle, and wrap them around the spindle.
  • Page 53 Printer Operation Load the Printer Close the printhead. Figure 23 shows how your printer should look with the media and ribbon loaded. Figure 23 • Ribbon Loaded in Printer 23063L-001 Rev. 2 6/21/2004 RXiIIIPlus User Guide...
  • Page 54: Remove Used Ribbon

    Printer Operation Load the Printer Remove Used Ribbon When the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle (Figure 24). To remove used ribbon, complete these steps: Open the printhead. Has the ribbon run out? If the ribbon...
  • Page 55: Print A Printer Configuration Label

    Print a Printer Configuration Label When you have loaded the media and ribbon (if necessary), print a printer configuration label to use as a record of your printer settings. Keep the label for baseline information on your printer when troubleshooting printing problems. Caution •...
  • Page 56 Printer Operation Print a Printer Configuration Label Figure 25 • Printer Configuration Label RXiIIIPlus User Guide 6/21/2004 23063L-001 Rev. 2...
  • Page 57: Calibrate The Printer

    Calibrate the Printer There are five different ways that the printer can be calibrated. You may calibrate the printer as needed. • Auto-calibration occurs when the printer feeds media after the printhead is closed and when the printer is first turned on (see on page 54 for options).
  • Page 58: Adjust And Calibrate Sensors

    Printer Operation Adjust and Calibrate Sensors Adjust and Calibrate Sensors This section describes how to adjust and calibrate sensors. Media and Ribbon Sensor Calibration Media and ribbon sensor calibration is one of the most common adjustments to the printer settings. This procedure is performed through the front panel. Indications that the sensitivity may need to be reset are: •...
  • Page 59 Printer Operation Adjust and Calibrate Sensors Close the printhead. Press the right oval to continue. The printer does a calibration equivalent to pressing CALIBRATE; during this process, the printer determines the label length. To see the new readings on the new scale, print a sensor profile.
  • Page 60: Transmissive (Media) Sensors

    Printer Operation Adjust and Calibrate Sensors Transmissive (Media) Sensors The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. Adjust these sensors only when the printer cannot detect the top of the label. The front panel LCD displays E R R O R C O N D I T I O N P A P E R O U T the printer.
  • Page 61 To adjust the upper media sensor for the outside half of the media: Remove the ribbon (if ribbon is used). Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. Remove the upper media sensor adjustment screw using a Phillips-head screwdriver. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the outside slot.
  • Page 62: Adjust Printhead Pressure And Toggle Position

    Printer Operation Adjust Printhead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or uneven, the labels and ribbon may slip. Important • Print quality depends on the labels and ribbon used as well as the toggle pressure.
  • Page 63 Some media types require higher pressure to print well. For these media types, increase or decrease pressure using the adjusting nuts until the left and right edges of the printed area are equally dark. Increase the darkness level using the front panel controls until the printing is clear. Tighten the locking nuts.
  • Page 64 Printer Operation Adjust Printhead Pressure and Toggle Position ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 65: Front Panel Controls

    Front Panel Controls This chapter describes the function of the front panel. Contents Overview ............. 42 Enter Setup Mode .
  • Page 66: Overview

    Front Panel Controls Overview Overview After you have installed media and ribbon and printed a configuration label, you can change the printer’s settings using the front panel controls. For an overview of the front panel, including descriptions of the buttons and lights, see restore the printer to its factory default settings, see Many printer settings may be controlled by your printer’s driver or label preparation software.
  • Page 67: Password-Protected Parameters

    Password-Protected Parameters Certain parameters are password-protected by factory default, including the communication parameters. Note • If the parameters are set incorrectly, the printer may function unpredictably. The first attempt to change a password-protected parameter (pressing one of the ovals) requires you to enter a four-digit password at the changes the selected digit position;...
  • Page 68: Front Panel Lcd

    Front Panel Controls Front Panel LCD Front Panel LCD Use the LCD display on the front panel to adjust printer settings. the order in which they are displayed when you press mode. Throughout this process, press PREVIOUS press the additional parameters that appear when a wireless print server is installed in the printer. Table 5 •...
  • Page 69 Table 5 • Printer Parameters (Sheet 2 of 15) Parameter Action/Explanation Selecting Print Mode P R I N T M O D E Print mode settings tell the printer the method of label delivery that you wish to use. Be sure to select a print mode that your hardware configuration supports because some of the selections displayed are for optional printer features.
  • Page 70 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 3 of 15) Parameter Action/Explanation Setting Print Width P R I N T W I D T H Print width determines the printable area across the width of the label. To change value shown: Press the left oval to move the cursor.
  • Page 71 Table 5 • Printer Parameters (Sheet 4 of 15) Parameter Action/Explanation Setting Early Warning E A R L Y W A R N I N G When this parameter is enabled, the printer provides warnings when labels or ribbons are running low or when the printhead needs to be cleaned.
  • Page 72 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 5 of 15) Parameter Action/Explanation List Bar Codes L I S T B A R C O D E S • Press the right oval to print a label that lists the available bar codes in the printer. List Images L I S T I M A G E S •...
  • Page 73 Table 5 • Printer Parameters (Sheet 6 of 15) Parameter Action/Explanation Initialize Flash Memory I N I T F L A S H M E M Caution • Perform this operation only when it is necessary to erase all previously stored information from Flash memory.
  • Page 74 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 7 of 15) Parameter Action/Explanation Calibrate Media and Ribbon Sensors M E D I A A N D R I B B O N Use this procedure to adjust sensitivity of media and ribbon sensors. C A L I B R A T E Important •...
  • Page 75 Table 5 • Printer Parameters (Sheet 8 of 15) Parameter Action/Explanation B A U D Setting Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.
  • Page 76 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 9 of 15) Parameter Action/Explanation Setting Network ID N E T W O R K I D Network ID is used to assign a unique number to a printer used in an RS-422/RS-485 network.
  • Page 77 Table 5 • Printer Parameters (Sheet 10 of 15) Parameter Action/Explanation Format Prefix Character F O R M A T P R E F I X The format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions.
  • Page 78 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 11 of 15) Parameter Action/Explanation Media Power Up M E D I A P O W E R This parameter sets the action of the labels when the printer is turned on. •...
  • Page 79 Table 5 • Printer Parameters (Sheet 12 of 15) Parameter Action/Explanation Adjusting Label Top Position L A B E L T O P The label top position adjusts the print position vertically on the label. Positive numbers adjust the label top position further down the label (away from the printhead), negative numbers adjust the position up the label (toward the printhead).
  • Page 80 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 13 of 15) Parameter Action/Explanation Setting the Applicator Port A P P L I C A T O R P O R T Determines the action of the verifier port. Note •...
  • Page 81 Table 5 • Printer Parameters (Sheet 14 of 15) Parameter Action/Explanation These parameters are automatically set during the calibration procedure. They should be W E B S . changed only by a qualified service technician. See the Maintenance Manual for more M E D I A S .
  • Page 82 Front Panel Controls Front Panel LCD Table 5 • Printer Parameters (Sheet 15 of 15) Parameter Action/Explanation RTC (Real-time clock) Time R T C T I M E This parameter allows you to set the time following the convention selected in D I S P L A Y Press the left oval to move to the next digit position.
  • Page 83: Zebranet ® Wired Print Server Lcd Displays

    ZebraNet Wired Print Server LCD Displays ® The menu options shown in installed. Explanation IP Resolution R E S O L U T I O N Depending on the selection, allows either the user (permanent) or the server (dynamic) to select the IP address.
  • Page 84 Front Panel Controls Front Panel LCD ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 85: Rfid Guidelines

    This chapter provides an overview of how RFID works and the ZPL commands used to create RFID labels. Contents Overview ............. 62 Transponder Placement.
  • Page 86: Overview

    RFID Guidelines Overview Overview The R110XiIIIplus “smart” label printer-encoders serve as dynamic tools for both printing and encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF RFID transponders embedded in “smart” labels. It then immediately verifies proper encoding and prints bar codes, graphics, and/or text on the label’s surface.
  • Page 87: Zpl Ii Commands For Rfid

    ZPL II Commands for RFID Printing and encoding (writing) of “smart” labels is handled through the use of Zebra Programming Language (ZPL). Each transponder has memory that can be read from through ZPL commands, and most transponders have memory that can be written to. The printer divides the ZPL commands that it receives into two categories: RFID and non-RFID (such as the printing commands for bar codes or human-readable text).
  • Page 88: Host Verification

    RFID Guidelines Host Verification Description This command is used to return data from specified fields, along with an optional ASCII header, to the host. It can be used with any field that has been assigned a number with the ^RT command. Format ^HV#,n,h The following table identifies the parameters for this format.
  • Page 89: Rfid Setup

    RFID Setup Use care when using this command in combination with ^RT (reading tag data). Important • Problems can occur if the data read from the tag is going to be printed on the label. Any data read from the transponder must be positioned to be printed above the read/write position. Failure to do this will prevent read data from being printed on the label.
  • Page 90 RFID Guidelines This example sets the printer to move the media to 800 dots from the top of the Example 1 • media [or label length minus 800 from the bottom (leading edge) of the media] and voids the rest of the media in case of an error. The printer will try to print two labels, then will pause the printer if printing and encoding fail.
  • Page 91 This example sets the printer to move the media to 800 dots from the top of the Example 2 • media [or label length - 500 from the bottom (leading edge) of the media] and prints “void” 500 dots in vertical length (Y axis) in case of an error. ^RS,800,500,2,P^FS The following illustration shows the resulting voided label.
  • Page 92: Read Tag

    RFID Guidelines Read Tag Description The ^RT command tells the printer to read the current RFID tag data. The data can be sent back to the host via the ^HV command. Format ^RT#,b,n,f,r,m,s The following table identifies the parameters for this format. Parameters Details # = number to be...
  • Page 93: Write Tag

    Write Tag Note • Check the amount of data memory available for the tag that you will be using. If more is sent than the memory can hold, the data will be truncated. Description The ^WT command allows you to program the current RFID tag. Format ^WTb,r,m,w,f,v The following table identifies the parameters for this format.
  • Page 94: Sample Of Rfid Programming

    RFID Guidelines Sample of RFID Programming Sample of RFID Programming ZPL II is Zebra’s label design language. ZPL II lets you create a wide variety of labels from the simple to the very complex, including text, bar codes, and graphics. This section is not intended as an introduction to ZPL II.
  • Page 95 Table 7 • Sample ZPL Code and Results Line Number Type This Label Format ^RS,0^FS ^WT^FDZebra^FS ^FO100,100^A0n,60^FN0^FS ^FO100,200^A0n,40^FN1^FS ^RT0^FS ^RT1,,,1^FS Line 1 Indicates start of label format. Line 2 Indicates no movement for media. Line 3 Writes the data “Zebra” to the tag. Line 4 Print field number ‘0’...
  • Page 96 RFID Guidelines Sample of RFID Programming ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 97: Data Ports

    This chapter describes the standard communication ports available to connect the printer to your computer or network. Contents Parallel Port ............74 Serial Port .
  • Page 98: Parallel Port

    Data Ports Parallel Port Parallel Port When communicating via the parallel port, the values selected must be the same as those used by the host equipment connected to the printer. Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication.
  • Page 99 Table 8 • Parallel Cable Pin Configuration (Continued) 36-Pin Connectors 19–30 33, 34 23063L-001 Rev. 2 6/21/2004 Description +5 V at 750 mA The maximum current draw may be limited by option configuration. Ground ninit nFault/NDataAvail Not used +5 V through a 1.8 KΩ Resistor NSelectin/1284 active RXiIIIPlus User Guide Data Ports...
  • Page 100: Serial Port

    Data Ports Serial Port Serial Port To communicate using the serial data port of the printer, you must choose the number of data and stop bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the printer.
  • Page 101: Serial Pin Configuration

    Serial Pin Configuration Table 9 shows the pin configuration and function of the rear panel serial data connector on the printer. Pin No. +5 VDC 23063L-001 Rev. 2 6/21/2004 Table 9 • Serial Connector Pin Configuration Name Description — Not connected Receive data—data input to printer Transmit data—data output from printer Data terminal ready—output from printer...
  • Page 102: Rs-232 Interface Connections

    Data Ports Serial Port RS-232 Interface Connections Note • Adapters are available from Zebra Technologies LLC. • RS-422/RS-485 adapter, Zebra part number 33114M • RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M Direct Connection to a Computer The printer is configured as Data Terminal Equipment (DTE).
  • Page 103: Modem Connection

    DB-9 to DB-25 Connections An interface adapter is required (Zebra part number 33109M) to connect the printer’s DB-9 interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC signal source would not be passed through the adapter. Figure 33 shows the connections required for the DB-9 to DB-25 interface.
  • Page 104: Rs-422/Rs-485 Interconnections

    Data Ports Serial Port RS-422/RS-485 Interconnections Caution • A qualified service technician must install a jumper on the printer’s main logic board at JP1, pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly. An interface adapter (Zebra part number 33114M) is required to connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or RS-485 interface.
  • Page 105: Usb 2.0 Port

    USB 2.0 Port A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to the host equipment. The industry-standard USB cable has an A-male connector on one end and a B-male connector on the other end as shown in Note •...
  • Page 106 Data Ports USB 2.0 Port ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 107: Memory Cards

    This chapter describes the optional cards that can be used with the printer and gives instructions for installation. Contents PCMCIA Memory Card ..........84 CompactFlash Card .
  • Page 108: Pcmcia Memory Card

    Memory Cards PCMCIA Memory Card PCMCIA Memory Card A Type 1- or Type II-compliant PCMCIA memory card holds extra memory or font options for the printer. The card is hot-swappable (it can be installed while the printer is on). Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.
  • Page 109 Memory Cards PCMCIA Memory Card Reinstall the PCMCIA card shield over the PCMCIA card and card slot. The PCMCIA card may take a few minutes to initialize. The PAUSE light Note • flashes while the card initializes. If the card is already initialized, the PAUSE light flashes only once or twice after the card is installed.
  • Page 110: Compactflash Card

    Memory Cards CompactFlash Card CompactFlash Card A CompactFlash card is a nonvolatile memory card that stores data even when the power to the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or optional fonts for your printer. Caution •...
  • Page 111 Insert the CompactFlash card into the card slot on the upper portion of the option board. Insert the card with the back (unlabeled) side of the card facing out. The card can be inserted only one way and should snap into place. Figure 39 shows where to insert the CompactFlash card.
  • Page 112 Memory Cards CompactFlash Card ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 113: Routine Maintenance

    Routine Maintenance Cleaning your printer regularly maintains print quality and may extend the life of the printer. This section provides routine cleaning and maintenance procedures. Contents Cleaning Schedule ............90 Clean Exterior .
  • Page 114: Cleaning Schedule

    Routine Maintenance Cleaning Schedule Cleaning Schedule The recommended cleaning schedule is shown in specific procedures. Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer. Table 10 • Recommended Printer Cleaning Schedule Area Method Printhead...
  • Page 115: Clean Interior

    Clean Interior After every four rolls of media, inspect the inside of the printer. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer. Printhead and Platen Roller After every roll of ribbon, clean the printhead. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics.
  • Page 116 Routine Maintenance Clean Interior Rotate the platen roller and clean thoroughly with solvent and an applicator. Brush or vacuum any accumulated paper lint and dust away from the rollers. Reload the media and the ribbon (if required). Close the printhead. Figure 40 •...
  • Page 117: Sensors

    Sensors Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are blocked. At minimum, clean the sensors according to the recommendations in Schedule on page Ribbon and Label-Available Sensor Locations The ribbon sensor and optional label-available sensor are shown in 23063L-001 Rev.
  • Page 118 Routine Maintenance Clean Interior Transmissive (Media) Sensor Locations The locations of the upper and lower transmissive (media) sensors are shown in Figure Figure 42 • Upper Media Sensor Upper media sensor Figure 43 • Lower Media Sensor Lower media sensor RXiIIIPlus User Guide Figure 42 6/21/2004 23063L-001 Rev.
  • Page 119: Snap Plate

    Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside. the location of the snap plate. To clean the snap plate, complete these steps: Remove the two screws that secure the snap plate to the antenna support frame. Important •...
  • Page 120: Replace Fuse

    Routine Maintenance Replace Fuse Replace Fuse The R110XiIIIPlus fuse must be replaced only by an authorized service technician. Caution • Turn the AC power switch Off (O) and remove the power cord before performing this procedure. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is provided as a spare.
  • Page 121 Snap the fuse holder back into the AC power entry module. Reconnect the power cord, and turn the printer On (I). If the printer does not power on, an internal component failure may have occurred, Note • and the printer requires servicing by an authorized service technician. 23063L-001 Rev.
  • Page 122 Routine Maintenance Replace Fuse ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 123: Troubleshooting

    This chapter provides you with information about LCD, print quality, communications, and other errors that you might need to troubleshoot. Contents Troubleshooting ............100 LCD Error Messages .
  • Page 124: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see more information. Is the CHECK RIBBON light on when ribbon is loaded properly, or are non-continuous labels being treated as continuous labels? If yes, see Calibration on page Are you experiencing problems with print quality? If yes, see...
  • Page 125: Lcd Error Messages

    LCD Error Messages The LCD displays messages when there is an error. See causes, and the recommended solutions. Possible Cause R I B B O N O U T Thermal Transfer Mode— Ribbon is not loaded or is loaded incorrectly. Thermal Transfer Mode—...
  • Page 126 Troubleshooting LCD Error Messages Table 11 • LCD Error Messages (Continued) Possible Cause R I B B O N I N Ribbon is loaded, but the printer is set for Direct Thermal mode. HEAD TOO HOT The printhead is over temperature.
  • Page 127 Table 11 • LCD Error Messages (Continued) Possible Cause H E A D C O L D The printhead is under temperature. Printhead data cable is not properly connected. OUT OF MEMORY There is not enough memory to perform the function shown on the second line of the error message.
  • Page 128: Print Quality Problems

    Troubleshooting Print Quality Problems Print Quality Problems Table 12 identifies problems with print quality, the possible causes, and the recommended solutions. Problem Possible Cause General print quality You are using an incorrect issues combination of labels and ribbon for your application. The printer is set at the incorrect print speed.
  • Page 129 Table 12 • Print Quality Problems (Continued) Problem Possible Cause Light, consistent The printhead or platen roller is vertical lines running dirty. through the labels Intermittent creases There is too much toggle on the left and right pressure on the printhead. edges of the labels Wrinkled Ribbon The ribbon is not loaded...
  • Page 130: Communications Problems

    Troubleshooting Communications Problems Communications Problems Table 13 identifies problems with communications, the possible causes, and the recommended solutions. Table 13 • Communications Problems Problem Possible Cause A label format was sent to The communication the printer but was not parameters are incorrect. recognized.
  • Page 131 Table 13 • Communications Problems (Continued) Problem Possible Cause The printer fails to The printer was not calibrated calibrate or detect the top of for the label being used. the label. The printer is configured for continuous media. The driver or software configuration is not set correctly.
  • Page 132: Printer Diagnostics

    Troubleshooting Printer Diagnostics Printer Diagnostics Self tests give information about the condition of the printer. The most commonly used are the Power-On and the CANCEL self tests. Caution • Be sure that the print width is set to match the label width you are using before running any self tests.
  • Page 133: Cancel Self Test

    CANCEL Self Test The CANCEL self test prints a configuration label, which tells you the current settings for the printer. To perform the CANCEL Self Test, complete these steps: Turn Off (O) the printer. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the DATA light turns off.
  • Page 134: Pause Self Test

    Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout below. To perform a PAUSE self test, complete these steps: Turn Off (O) the printer.
  • Page 135: Feed Self Test

    FEED Self Test This test helps you choose the best darkness setting for your printer. To perform a FEED self test, complete these steps: Turn Off (O) the printer. Press and hold FEED while turning the power On (I). Hold FEED until the DATA light turns off.
  • Page 136: Communications Diagnostics Test

    Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. To perform a FEED and PAUSE self test, complete these steps: Turn Off (O) the printer.
  • Page 137 This appendix provides the features of and specifications for the RXiIIIPlus printers. Contents Features ............. 114 Standard Features .
  • Page 138: Features

    Specifications Features Features This section lists the standard and optional features for the printer. Standard Features Note • Printer specifications are subject to change without notice. • Thermal transfer and direct thermal printing • DRAM 16 MB • USB 2.0 Port •...
  • Page 139: Bar Codes

    Bar Codes Types of bar codes include: • Bar code ratios—2:1, 7:3, 5:2, 3:1 • Codabar (supports ratios of 2:1 up to 3:1) • CODABLOCK • Code 11 • Code 39 (supports ratios of 2:1 up to 3:1) • Code 49 (two-dimensional bar code) •...
  • Page 140: General Specifications

    Specifications General Specifications General Specifications Dimensions Height Width Depth Weight without options Electrical Specifications Power General Power consumption printing PAUSE test at slowest speed Printer idle Environmental Conditions for Operation and Storage Environment Mode Operation Thermal Transfer Direct Thermal Storage Thermal Transfer or Direct Thermal R110Xi IIIPlus...
  • Page 141: Print Specifications By Model

    Print Specifications by Model Refer to the key and the table that follows for printer specifications. Model Specifications Key This table contains the key for print specifications for the table that follows. Non-Continuous printing (gap, notch, or hole between labels). Continuous printing (no gap, notch or hole).
  • Page 142: Ribbon Specifications

    Specifications Ribbon Specifications Ribbon Specifications Refer to the table that follows for ribbon specifications. Match the ribbon to the label width and printhead width that you are using. Note • • Ribbon must be wound with the coated side out. •...
  • Page 143: Label Specifications

    Label Specifications RXiIIIPlus printers need the correct size and type of labels for best performance. Refer to the table that follows for the specifications. Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized.
  • Page 144 Specifications Label Specifications ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following: Fax: 1.847.821.1795 Attention: TechPubs —...
  • Page 145: Index

    adhesive test for ribbon coating, 18 adjustments LCD, 57 left position, 55 lower media sensor, 37 print darkness, 44 print speed, 44 printhead toggle pressure, 38 sensors, 34 tear-off position, 44 upper media sensor, 36 agency approvals, 115 alert setting, 47 applicator port setting, 56 auto-calibration, 33 backfeed setting, 54...
  • Page 146 Index CompactFlash card format, 48 installation, 86 compliance, 115 components, 6 configuration enter setup mode, 42 exit setup mode, 42 configuration label print during CANCEL self test, 109 printing after loading printer, 31 printing using List Setup command, 48 connect printer to power source, 11 contact information, xviii continuous media, 15 setting media type, 45...
  • Page 147 idle display setting, 57 image not sharp, 104 images list, 48 initialize Flash memory, 49 inspect the printer, 9 interior cleaning, 91 international safety organization marks, 11 IP settings default gateway, 59 IP address, 59 IP resolution, 59 protocols, 59 subnet mask, 59 label length maximum setting, 46 label specifications by model, 119...
  • Page 148 Index P A P E R O U T message, 101 parallel port location, 12 pin configuration, 74 setting parallel communications, 50 settings, 74 parity setting, 51 passwords default, 43 disable, 43 entering, 43 PAUSE self test, 110 PCMCIA card format, 48 installing memory card, 84 pin configuration...
  • Page 149 PrintServer II settings default gateway, 59 IP address, 59 IP protocols, 59 IP resolution, 59 subnet mask, 59 product improvements, v proprietary statement, v protocol setting, 51 R110XiIIIPlus label specifications, 119 ribbon specifications, 118 related documents, xx relative humidity requirements, 10 remove used ribbon, 30 replace fuse, 96 report shipping damage, 9...
  • Page 150 Index shipping report damage, 9 reship the printer, 9 short calibration, 33 site requirements, 10 “smart” labels, 16 snap plate cleaning, 95 when to clean, 90 spacing requirements, 10 specifications by model number, 117 electrical, 116 environmental, 116 general, 116 label, 119 power cord, 11 ribbon, 118...
  • Page 152 Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872...

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