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Zebra RW SERIES User Manual

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UMAN-RWS-006 Rev. A
November, 2006

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  • Page 1 UMAN-RWS-006 Rev. A November, 2006...
  • Page 3: Table Of Contents

    Contents Proprietary Statement ... 5 Document Conventions ... 7 Introduction to the RW Series ... 10 Unpacking and Inspection ... 10 Reporting Damage ... 10 Getting Ready to Print ... 11 Battery Safety ... 11 Charger Safety ... 11 Installing RW Series Batteries ... 13 Charging the Battery ...
  • Page 4 RS232 ... 64 RW 420 Media Specifications ... 66 RW 220 Media Specifications ... 66 Font/Bar Code Specifications ... 67 Physical/Environmental/Electrical Specifications ... 68 RW Series Accessories ... 71 Appendix A Interface Cables RS232 Download Cable ... 72 USB Cable ... 72 More Interface Cables ...
  • Page 5: Proprietary Statement

    No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary...
  • Page 6 All other brand names, product names, or trademarks belong to their respective holders. 2006 ZIH Corp. © are trademarks of Monotype Imaging, , Corsiva , Gill Sans , Sorts ® ® ® ® and Century Schoolbook RW Series User Guide and Times New Roman ® are trademarks of The...
  • Page 7: Document Conventions

    Important • Advises you of information that is essential to complete a task. Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text. RW Series User Guide...
  • Page 8 Control Panel 10. Smart Card Slot 11. Gap Sensor 12. Bottom Media Feed Slot (external media models only) 13. Media Cover 14. Belt Clip 15. Communications Port 16. Battery 17. Docking Connector Cover 18. Battery Charging Receptacle RW Series User Guide...
  • Page 9 Latch Release Button Magnetic Stripe Reader (MSR) Slot “D” Rings Control Panel Smart Card Slot Gap Sensor 11. Media Cover 12. Communications Port Door 13. Communications Port 14. Belt Clip 15. Battery 16. Battery Charging Receptacle RW Series User Guide...
  • Page 10: Introduction To The Rw Series

    Introduction to the RW Series Thank you for choosing one of our Zebra RW series Mobile Printers. It is one of a series of rugged printers that are sure to become productive and efficient additions to your work- place thanks to their innovative design. Because the RW series is made by Zebra Technologies, you’re assured of world-class...
  • Page 11: Getting Ready To Print

    The use of different adaptors could damage the device, present hazards to the user and declare the correspondent guaranty void. LI 72: Input ratings: 100-240 VAC 50/60Hz 200mA., Class 2 Output ratings: 8.4 VDC, 800 mA RW Series User Guide...
  • Page 12 Rotate Belt Clip out of the way. Insert this end of the Battery Pack into the printer RW Series User Guide Rotate Belt Clip out of the way. Insert this end of the Battery Pack into the printer...
  • Page 13: Installing Rw Series Batteries

    The LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations comply with most international standards. This charger is in- tended for use with the RW series printers which are equipped with Lithium Ion (Li-Ion) batteries. Charger Jack...
  • Page 14: Charging Battery Packs With The Two-Wire Version

    Maintain Battery is ready for use The battery may have an internal short, or its charge monitoring circuitry may be Error malfunctioning. The battery pack should not be used any further. RW Series User Guide Yellow Green Charger Status...
  • Page 15: Charging Battery Packs With The Three-Wire Version

    The battery pack should not be used any further. No charge is being Ready applied to the battery Battery temperature is too hot. Charging will Wait not begin until battery temperature reaches 45°C. RW Series User Guide Charger Status continued...
  • Page 16: Model Ucli72-4 Quad Charger

    Model UCLI72-4 Quad Charger The UCLI72-4 Quad Charger is designed to charge up to four RW Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger. 1. Ensure that the charger has been installed properly per the Quad Charger instruction manual.
  • Page 17 Battery Status Indicators Green LED Flashing 80% charged (O.K. to use) Completely Charged RW 420 2.5 Hrs 5 Hrs. RW Series User Guide Battery Status Charging Fault RW 220 1.25 Hrs. 2.5 Hrs.
  • Page 18: Loading The Media

    Loading the Media The RW series printers are designed to print either continu- ous (journal) media or label stock. Loading Media Procedure 1. Open the printer: Refer to Figure 8. • Press the latch release button on the side of the printer as shown at “1”...
  • Page 19: Loading Media From An Internal Supply

    Figure 9: Loading Media from an Internal Supply RW Series User Guide Media Roll Note direction media pulls off the roll.
  • Page 20: Loading Media From An External Supply

    (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the ex- ternal supply through the rear feed slot, between the me- Figure 10: Loading Media from an External Supply RW Series User Guide Media Spacer p/n BA16625-1 Feed media through...
  • Page 21 The printer will advance a short strip of media and will then be ready for printing. Figure 11: Closing the Media Cover Press Media Cover firmly when closing to ensure it latches in place. Pull Media out of the Printer RW Series User Guide...
  • Page 22: Operator Controls

    Latch: control. Not all options may be available In your printer’s Battery application. Signal:0% Zebra RW Series User Guide Scroll Button Press to scroll through the menu choices on the LCD. Select Button Press to select a menu choice on the LCD.
  • Page 23: Programmable Lcd Settings

    Indicates a Bluetooth connection is established. A flash- ing icon indicates data transmission. This icon is function- al only with RW series printers with a Bluetooth wireless option installed. Indicates that the printer is associated with a wireless Local Area Network (LAN) using an 802.11x compliant ra-...
  • Page 24 LCD Backlight turns on when any key other than FEED is pressed Extended LCD Functions Default setting 19200 N (none) 120 sec. Journal Momentary On RW Series User Guide Scroll & Select Options • Bar • Gap • 9600 • 19200 • 32400 • 57600 •...
  • Page 25 • Off • On • On • Off • Increase (max.= +120) • Decrease (min. = 000 Displays current Bluetooth operating parameters Displays current 802.11b operating parameters Journal • Journal • Label • Off • Display “RDR” RW Series User Guide...
  • Page 26: Verify The Printer Is Working

    If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample print- out and a further discussion on how to use the configuration label as a diagnostic tool.) The second report prints out more de- RW Series User Guide...
  • Page 27: Connecting The Printer

    Figure 13: Communications Port Serial (RS232C) Note • All RW series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 10- pin modular connector on your communications ca- ble plugs into the serial (RS232C) communications port on the side of the printer.
  • Page 28: Usb

    RW series Printers also can communicate by cable via the USB protocol. The USB port is a USB Mini-AB type connector located directly above the 10- pin modular connector used for RS232C communications.
  • Page 29: Wireless Communications

    The RW series is configured with the USB Open HCI inter- face driver allowing it to communicate with Windows devices. USB drivers are included in the Zebra Universal Driver which can be downloaded from www.zebra.com. Other terminals or communications devices may require the instal- lation of special drivers to use the USB connection.
  • Page 30: Setting Up The Software

    “I28MD-RW4137” and other regulatory information on the serial number label on the back of the unit. • RW series printers with a Zebra Value Radio, 802.11b can be identified by the FCC ID number “I28MD-ZLAN11B” and other regulatory information on the serial number la- bel on the back of the unit.
  • Page 31 CPCL language. Label Vista is available on-line from RW series printers support an interpreter for ZPL II programming languages. If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site.
  • Page 32: Radio Regulatory Information

    Note • The following section only applies when the RW-ZBR3 Bluetooth Radio (FCC ID: I28MD-BTC2TY3) is installed in an RW series printer. Unless specified elsewhere in this manual, the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.
  • Page 33: Compact Flash (802.11B) Radio Module

    The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions specified...
  • Page 34 Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin RW Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse...
  • Page 35: Zebra Value Radio, 802.11B

    The following section only applies when the Zebra Value Radio, 802.11b (with FCC ID: I28MD-ZLAN11B) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmit- ters must not be co-located or must not operate in conjunction with any other antenna.
  • Page 36 Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin RW Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse...
  • Page 37: Wlan Module Using 802.11B/G Radio

    The following section only applies when the 802.11b/g WLAN module (With FCC ID: I28MD-ZLAN11G) is installed in a RW series printer). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
  • Page 38 Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin RW Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse...
  • Page 39: Compact Flash (802.11B) And Bluetooth Co-Located Radio Modules

    EU and EFTA member states, except in France where restrictive use applies. Important Notice: This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies. RW Series User Guide continued...
  • Page 40 Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin RW Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse...
  • Page 41: Card Reader Options

    Card Reader Options The RW series can be equipped with optional Magnetic Stripe and Smart Card readers. The magnetic stripe card reader allows the user to swipe magnetic stripe cards such as credit cards through a slot in the printer and then read and process the data contained in the card.
  • Page 42 Figure 17: Using the Magnetic Stripe Reader Place the Card in the reader slot with the magnetic stripe Magnetic Stripe Reader Slot Magnetic Stripe Card facing down as shown. Card can be read in both direc- tions. RW Series User Guide...
  • Page 43: Smart Card Reader

    4. After the card has been successfully read the Printer can resume normal printing operations and the Smart Card can be removed. Figure 18: Using the Smart Card Reader Smart Card Reader Slot RW Series User Guide Insert Smart Card with microchip facing down. Insert Smart Card completely into...
  • Page 44: Using The Accessories

    Using the Accessories Belt Clip Refer to Figure 19. All RW series printers are equipped with a belt clip as standard. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.
  • Page 45: Adjustable Shoulder Strap

    “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length. Figure 20: Using the Shoulder Strap Pull Strap here to shorten Hold Buckle Pull Strap here to lengthen Snap in to “D” rings on printer RW Series User Guide...
  • Page 46: Cradles

    Zebra RW 420 Signal:0% Battery Latch: ok Normal Display in Cradle MENU Latch: (ok) Battery Signal:0% Zebra Signal:0% Battery Latch: ok MENU (ok) (ok) MENU Display rotated in RW Series User Guide Zebra RW 420 (ok) MENU Latch: Battery Signal:0% Zebra Cradle...
  • Page 47: Installing The Printer In The Cradle

    Rock the Printer into the Cradle to latch it in position. Remove and retain the Docking Connector Cover Power Indicator Always Green when power is on Place the Printer over the retaining pins in the Cradle. RW Series User Guide continued...
  • Page 48 Refer to the Vehicle Cradle Installation Guide for more complete information on the power and charge indicators You can load media (including media from an external sup- ply) and perform cleaning operations normally when the RW 420 Printer is installed in the Cradle . RW Series User Guide...
  • Page 49: Removing The Printer From The Cradle

    Printer for an extended period of time away from the Cradle. Figure 23: Removing the RW 420 from the Cradle Press the Latch button to release the Rotate the Printer. Printer out of the Cradle. RW Series User Guide Lift the printer free of the retaining pins.
  • Page 50: Rw 220 Vehicle Cradle

    Figure 24: Installing the RW 220 in the Cradle Rock the Printer into the Cradle to latch it in position. RW Series User Guide Place the Printer over the retaining pins in the Cradle.
  • Page 51: Removing The Printer From The Cradle

    • Lift the Printer free of the cradle locating pins and out from the Cradle. Figure 25: Removing the RW 220 from the Cradle Pull the Latch button to release the Printer. Rotate the Printer out of the Cradle. RW Series User Guide Lift the printer free of the locating pins.
  • Page 52: Preventive Maintenance

    Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery dis- posal. Caution • Do not print while the LI 72 Wall Charger is plugged into the unit. Unreliable battery charging can result. RW Series User Guide...
  • Page 53: General Cleaning Instructions

    Allow it to cool off before attempting any cleaning procedures. Caution • Use only cleaning agents specified in the following table. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.
  • Page 54 Water-dampened cloth Brush/air blow. Ensure the Bar Interior Sensor and Gap Sensor windows are (Figure 26) free of dust. Figure 26: Cleaning RW Series Printers RW 420 illustrated Gap Sensor Tear Bar Method After every five rolls of media (or more often, if...
  • Page 55: Troubleshooting

    No 802.11x RF Link Low Battery Head latch not closed Indicates Printing activity data processing in process Out of Media No application icon: RW Series User Guide Ref. to Topic # 3, 6, 7 9, 11 9,11 1,13 Always dispose continued...
  • Page 56: Communication Error

    • Check that the maximum print field has not been exceeded on label. • Ensure bar or gap sensor is not blocked or malfunctioning. 11. Communication Error: • Check media is loaded. Always dispose of used batteries Always dispose of used batteries icon : RW Series User Guide...
  • Page 57 RW 420 is AK17463-005. The battery pack part number for the RW 220 is AK18026-002. • Verify that the shrink wrapping and the warning card protecting the battery contacts have been removed. RW Series User Guide...
  • Page 58: Troubleshooting Techniques

    To enter Communications Diagnostics Mode: 1. Print a configuration label as described above. 2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode.” RW Series User Guide...
  • Page 59: Calling Technical Support

    Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Phone: +44.1494.472872 Fax: +44.1494.450103 Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 Phone: +65-6858 0722 Fax: +65-6885 0838 RW Series User Guide...
  • Page 60 Figure 27: Configuration Label Example RW Series User Guide Print Head Test End of First Report Unit Serial Number Software and Firmware Settings for RS232 and USB communications via cable Report appears only on units with wireless options installed. Units with no...
  • Page 61 1. Dual radio units as illustrated above are available only on the RW 420. Figure 27a: Configuration Label Example (continued) RW Series User Guide Information on any installed 802.11x wireless devices In this example, an 802.11b WLAN card has been detected.
  • Page 62 (my 2010.CPF) (my 2020.CPF) myfont .FNT myfont2 .FNT myfont3 .FNT my_2010 .CPF my_2020 .CPF Figure 27b: Configuration Label Example (continued) RW Series User Guide Flash Memory Size RAM Size Maximum Label Size Resident Fonts Installed Resident Pre-scaled Font Installed Pre-scaled fonts (.cpf) listed...
  • Page 63: Specifications

    Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols. USB 2.0 Full Speed Interface (12 Mb/s)) Bluetooth compatible 2.4 GHz SRRF link Wireless LAN capabilities comply with 802.11b protocols Dual Bluetooth + 802.11b radios (RW 420 only) RW Series User Guide RW 220...
  • Page 64: Communications Ports

    (if en- abled) output Request To Send set high when printer is ready to accept a command or data input Clear To Send from host no connect RW Series User Guide...
  • Page 65 RS232 Figure 28: Communication Ports RW Series User Guide...
  • Page 66: Rw 420 Media Specifications

    The reflective media black marks should extend past the centerline of the roll. Minimum mark width: .5” (12.7 mm) perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media RW Series User Guide...
  • Page 67: Font/Bar Code Specifications

    UPC-A, 2 and 5 digit extensions UPCA Composite UPC E, 2 and 5 digit extensions UPCE Composite MaxiCode PDF 417 Datamatrix (using ZPL emulation) RSS: RSS-14 Truncated RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded 0°, 90°, 180°, and 270° RW Series User Guide...
  • Page 68: Physical/Environmental/Electrical Specifications

    -22° to 149° F (-30° to 65° C) w/o battery -4° to 113° F (-20° to 45°C) with battery Operating: 10% to 90% (non-condensing) Storage: 10% to 90% (non-condensing) 7.4V Lithium-Ion 7.4V Lithium-Ion 4 AHr. 2 AHr RW Series User Guide RW 220...
  • Page 69 1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract .08” [2 mm] from these dimensions for units 1.8” [46 mm] .25” [6 mm] without this option. Figure 29: RW 420 Overall Dimensions RW Series User Guide...
  • Page 70 1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract 0.27” [5 mm] from these dimensions for units without this option. Figure 30: RW 220 Overall Dimensions RW Series User Guide 3.7” [94.1 mm] 3.2” [81 mm] # 6-32 x .25”...
  • Page 71: Rw Series Accessories

    Contact the factory or your Zebra re-seller for complete part number information. 2. CC16614-9 is the cigarette lighter adapter version of CC16614-1. 3. Refer to Appendix A for information on Data I/O Cables. Description RW Series User Guide Input Voltage 9-30 VDC 9-30 VDC...
  • Page 72: Appendix A Interface Cables

    Part Number BL17205-1; RW Mod Plug to 9-Pin DB PC Cable PIN 9 PIN 1 SHIELD USB Cable Part Number AT17010-1; USB A to USB Mini B Cable RW Series User Guide Appendices 10 PIN MOD Plug (Printer Signals) (TXD) (RXD) (RXD)
  • Page 73: More Interface Cables

    Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufactur’s data terminals. You may also vist the Zebra Web site at listing of interface cables for all series of Zebra mobile printers RW Series User Guide Appendices http://www.zebra.com for a...
  • Page 74: Appendix B Media Supplies

    • Media products that meet or exceed industry standards. For more information about standard or custom media contact your re-seller or Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.
  • Page 75: Appendix C Maintenance Supplies

    The following items are available for this purpose: • Cleaning Pen (10 pack), Reorder No. AN11209-1 • Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder No. AT702-1 RW Series User Guide Appendices...
  • Page 76: Appendix D

    • Model number/type (e.g. QL 420) • Unit serial number (refer to figure on opposite page) • Product Configuration Code (PCC) (refer to figure on op- posite page)) For on-line product support, contact Zebra Technologies at: www.zebra.com In the Americas contact Corprate Headquarters...
  • Page 77 Product Configuration Code Serial Number RW 420 Product Configuration Code Serial Number RW 220 Serial and PCC Number Locations for RW Series Printers RW Series User Guide Appendices...
  • Page 78: Battery Disposal

    Please call 1-800-8-BATTERY for information on Li-Ion bat- tery recycling and disposal bans or restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.
  • Page 79: Appendix E Using Www.zebra.com

    Web site www.zebra.com for finding specific documents . Finding Manuals: http://www.zebra.com/id/zebra/na/en/index/resource_ library/manuals.html Example: FInd the Mobile Printer WIreless Configuration Guide. Perform the above step and select as a manual type “Networking Manual” RW420 RW Series User Guide Appendices RW420 Select manual type Select the Wireless Configuration Guide Select printer model (e.g.
  • Page 80 Finding the Label Vista Download page: http://www.zebra.com/id/zebra/na/en/index/drivers_downloads.html At the resulting window select your printer model from the pull-down menu in the “Utilities” section. RW420 RW Series User Guide Appendices RW420 Enter your printer model number and click on “SUBMIT” Click on “Download”...
  • Page 81: Index

    Index Accessories Adjustable Shoulder Strap 45 Belt Clip 44 list of 71 Vehicle Cradle RW 220 50 Vehicle Cradle RW 420 46 Battery, charging 13 Battery pack disposal of 52,55,56 installing 13 life, tips for extending 52 Bluetooth Device Address (BDA) 29 Bluetooth Networking Overview 29 Card Readers Magnetic Stripe Reader 41...
  • Page 82 forced shutdown 58 printing a configuration label 58 topics 55 Wireless Communications 802.11b/g WLAN Radio 802.11b (Compact Flash radio) 33,35 using in a WLAN 29 Bluetooth (ZBR3) radio 29,30 dual radio configuration 30,39 Zebra Value Radio. 802.11b 35 RW 420 User Guide...
  • Page 83: Patent Numbers

    Patent Numbers This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 5,047,617 D347,021 5,103,461 D389,178 5,113,445 D430,199 5,140,144 D433,702 5,132,709 3,964,673 5,142,550 4,019,676 5,149,950 4,044,946 5,157,687 4,360,798 5,168,148 4,369,361...

This manual is also suitable for:

Rw 220Rw 420