Download  Print this page

Zebra P420i User Manual

Zebra technologies user's manual plastic card printer p420i
Hide thumbs

Advertisement

Card
Printer
Solutions
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
© 2003 ZIH Corp
P420i Plastic Card Printer
Welcome to your new
P420i User's Manual
User's Manual No. 980457-001
Rev. A

Advertisement

Table of Contents
loading

  Also See for Zebra P420i

  Related Manuals for Zebra P420i

  Summary of Contents for Zebra P420i

  • Page 1 Printer Solutions General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C © 2003 ZIH Corp P420i Plastic Card Printer Welcome to your new P420i User's Manual User's Manual No. 980457-001 Rev. A...
  • Page 2: Copyright Notice

    TRADEMARKS P420i is a service mark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders.
  • Page 3 Printheads Appendix C Spare Parts P420i Plastic Card Printer All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or shipment date is required to validate the warranty period.
  • Page 4: Declarations Of Conformity

    73/23/EEC modified Low voltage by 93/68/EEC Directive Model: P420i conforms to the following specification: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class B digital device Supplemental Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the...
  • Page 5 Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you. The P420i Plastic Card Printer employs Dye Sublimination and Resin Thermal Transfer Technologies. Model numbers include identifiers that specify options are shown using the following lettering conventions:...
  • Page 6 Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer Throughout this manual, different icons highlight ICONS important information, as follows: Important general information. Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury.
  • Page 7: Table Of Contents

    Appendix B Appendix C P420i Plastic Card Printer Table of contents GETTING STARTED ........
  • Page 8 Appendix B Appendix C P420i Plastic Card Printer APPENDIX A - MAGNETIC CARD STRIPE ENCODER ... Introduction ..........
  • Page 9: Getting Started

    1•1 Unpacking your card printer Your P420i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. While unpacking, inspect the carton to ensure that no damage occurred during shipping.
  • Page 10 Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer In addition to user documentation, make sure the following items are included with your P420i printer: CLEANING KIT POWER CABLE PRINTER DRIVER DISK (floppy or/and CD) If any items are missing, please contact your dealer.
  • Page 11: Indicators And Control

    Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer 1•2 Indicators and Control Your P720 printer has an LCD Display, two LED’s and two Panel Buttons. L C D The 16 character LCD Display is used for: Display: •...
  • Page 12: Printer Installation

    P420i Plastic Card Printer 1•3 Printer Installation The following will guide you through the installation of your P420i printer. CAUTION: Limit AC power supplied to the P420i Printer to 110 - 230 V AC, 60 - 50 Hz for an associated 680 mA - 310 mA.
  • Page 13: Operation

    Appendix A Appendix B Appendix C P420i Plastic Card Printer 2•1 Printer Features The following shows the features found on your P420i Printer: STANDARD FEATURES 1. Print Head 2. Print Head Unlock Lever 3. Manual Holder 4. Card Output Hopper 5.
  • Page 14: Loading Ribbons

    The P420i Printer requires approved ribbons (see Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons and Lamination are specifically designed for Getting started your P420i Printer. i Series printers require the use of i Series ribbons for full color printing Operation...
  • Page 15 Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer SUPPLY SPINDLE Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle. Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take-up spindle.
  • Page 16: Loading Cards

    Appendix C P420i Plastic Card Printer 2•3 Loading Cards To help you load, print, and collect cards, the P420i has the following items: CARD FEEDER This items is used for loading cards. 1.· Open Card Feeder Cover by putting your fingers on both sides and rotating the cover in a clockwise direction to the open position.
  • Page 17: B- Card Cleaning Cartridge

    Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer INSTALL CARD CLEANING CARTRIDGE 1.· Remove Card Cleaning Cartridge from packaging. 2.· Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge.
  • Page 18: Card Thickness Control Lever

    Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam.
  • Page 19: Reject Card Box

    2•4 Rejected Card Box The P420i Printer is equipped with a Rejected card Box. When an encoding can not be completed, the card is ejected into the Rejected Card Box. The P420i Printer counts the number of cards which go into the Reject Card Box. After 20 cards the printer stops, the Amber LED Flashes and a LCD Message is displayed indicating the need to empty the reject box.
  • Page 20 Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer ·Swing the Rejected Card Box Door and press the top. An audible “click” signals the locked position. ·Press the Clear Button on the front panel to re- start the current printer job and to clear the rejected...
  • Page 21: Feeding One Card At A Time

    Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer 2•5 Feeding one card at a time A Manual Feed Slot is avalable on the side of the Card Feeder cover for feeding single cards. Cleaning Cards are fed manually through this slot.
  • Page 22: Printing A Test Card

    P420i Plastic Card Printer 2•6 Printing a Test Card With ribbon and cards loaded, your P420i printer is ready to print. To check the operation of the printer you should print a test card. the “Next” button (left) on your Control Panel to “SELF TEST CARD MENU”...
  • Page 23: Printer Menu Information

    Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer 2•7 Printer Menu Information The printer is equipped with a LCD Display and two key buttons which gives access to printer menus. Press the Menu button to enter the Menu Mode...
  • Page 24 Appendix A Appendix B Appendix C SELF TEST MENU PRINTER DEFAULT P420i Plastic Card Printer Printer Model number Printer Firmware Version Number of Impressions Reject Box status To show the number of cards remaining in the reject box GO TO MAIN MENU...
  • Page 25 Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer Ribbon Type To show the type of ribbon installed. It may not match the ribbon physically installed until the installed ribbon has been selected through the driver.
  • Page 26: Printing A Sample Card

    Appendix C P420i Plastic Card Printer RINTING A SAMPLE CARD Printing with the P420i Printer requires the Windows Printer Driver, your card design/issuing Windows software or printer command level programming through the printer interface. The P420i Card Printer can be used with any Windows 95/98/ME/XP/Win 2000, Windows NT 4.0 software application program, using the drivers provided on CD...
  • Page 27: Appendix B A - Install Driver On Windows 95/98

    Appendix B Appendix C P420i Plastic Card Printer 3 • 1.To install the P420i Printer Driver automatically on all Operating systems, use the install wizard. The wizard will: - Automatically launch when the driver CD is inserted. - Check to see which operating system you are using - Delete previous versions of the driver and clean up any necessary Reistry entries.
  • Page 28: B- Install Driver On Windows Nt4.0

    In the same tab, go to Black Panel area and select Text Only. This option allows the text printing using the Black Resin Panel from the Color Ribbon. 5• Close the Zebra P420i Printer screen. Now that you have loaded media and set up the printer driver, the P420i Printer is ready to print.
  • Page 29: D - Printing A Sample Card

    - If the printer was not selected as the default printer, go to the File menu and Select Printer and choose Zebra P420i Card Printer or i Series parallel card printer in the printer names list. Then Close the print dialog box.
  • Page 30: Cleaning

    Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P420i Printer. NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.
  • Page 31: Cleaning System

    P420i Plastic Card Printer 4•1 Cleaning System Your P420i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, and Transport Rollers.
  • Page 32: Cleaning The Print Head

    Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer Cleaning the Print Head ·Raise Print Head and remove the Ribbon. · Clean Print Head by moving alcohol- moistened swab tip side-to-side across Print Head elements. Only use moderate force. (To reorder swabs see Appendix C).
  • Page 33: Card Cleaning Cartridge

    Card Printer Solutions General information 4•3 Getting started Your P420i Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements. Operation Printing a card Cleaning...
  • Page 34 Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer ·Remove Cleaning Roller from Cartridge and discard. ·Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Roller assembly by the ends. ·Carefully peel off wrapper from new Cleaning Roller while in Cartridge.
  • Page 35: Troubleshooting

    This section offers solutions to potential problems you may experience with your P420i printer. The table below lists the screen messages that will be displayed on the printer's LCD, both during normal operation and to alert operator of any error conditions.
  • Page 36 Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer SCREEN MESSAGE MEANING ENCODING ERROR Data cannot be written or read from the card’s magnetic stripe READING ERROR Data cannot be read from the card’s magnetic stripe...
  • Page 37 Appendix A Appendix B Appendix C P420i Plastic Card Printer Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head.
  • Page 38: Print Quality Issues

    Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer 5•2 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock.
  • Page 39 Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer • Printing shows very pale or inconsistent results. Possible Cause A • Ribbon may have been stored improperly or is damaged. B • Cards may not meet specifications.
  • Page 40 Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer • No printing on the card. Possible Cause A • Ribbon may not be installed in the printer. B • Cards may not meet specifications. C • Cable on Print Head may be disconnected.
  • Page 41: Technical Specifications

    Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer SPECIFICATI0NS General • High speed printing, over 102 cards/hour edge to edge in full color (YMCKOK) throughput • Small footprint • Windows Drivers for 98 and NT 4.0, Win 2000,XP,ME •...
  • Page 42 Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD 0.221 in (5.62mm) max.gap 0.01 in 0.210 in...
  • Page 43 Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer Cards* • Types PVC, Composite • Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm) • Option: Magnetic Stripe - ISO 7811 • Option: Smart Card - ISO 7816-2 •...
  • Page 44 Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer Environmental • Operating Temperature: 60 to 86°F (15 to 30°C) • Operating Humidity: 20 to 65% non condensing • Storage Temperature: -23 to 158°F (-5 to 70°C) • Storage Humidity: 20 to 70% non condensing •...
  • Page 45: Magnetic Card Stripe Encoder

    Appendix B Appendix C P420i Plastic Card Printer Magnetic Card Stripe Encoder This section contains information on the additional operations of the P420i Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.) INTRODUCTION Operation and maintenance requirements for the P420i Printer with the optional magnetic card stripe encoder.
  • Page 46 HICO encoding (P420i CM1 or P420i CEM1) or LOCO encoding (P420i CM2 or P420i CEM2). When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing down and STRIPE closest to the rear.
  • Page 47 Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer B.·MAGNETIC ENCODER CLEANING There exists two different processes to clean the Magnetic Stripe Encoder. The first process consists of a standard cleaning of the printer. This cleans the most important parts of the printer;...
  • Page 48: Smart Card Contact Station

    Smart Cards can have a built-in microcomputer and a battery. Card Memory can store fingerprints, voice recognition patterns, medical records and other such data. The P420i printer may be equipped with an optional contact station for programming Smart Cards (ISO 7816). This printer model responds to commands that position the cards at the contact station, where the printer connects to the contacts on the Smart Cards.
  • Page 49 Troubleshooting Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer ·MEDIA LOADING ORIENTATION Position the cards with the Smart Card Chip at the top of the card and towards the printer. B.·SMART CARD CONTACT STATION INTERFACE When a command to the parallel printer interface...
  • Page 50 P420i Plastic Card Printer Accessories & supplies Please contact your Zebra-authorized dealer to place an order for accessories and suplies. RIBBONS The following ribbons may be used in the P420i Printer: Monochrome Resin Ribbons (Sold by the Roll) Part Number 800015-101 Black...
  • Page 51 Appendix A Appendix B Appendix C P420i Plastic Card Printer CARDS The following plain white plastic cards are available for use in the P420i printers: Blank White Cards (Sold by the box) Part Number Premier Grade PVC 104523-114 Card, 10 mil † ‡...
  • Page 52 Specifications Appendix A Appendix B Appendix C P420i Plastic Card Printer ACCESSORIES Accessories available for P420i Printers appear below. Always refer to the part number when placing an order. Printer Supplies Part Number Description 300320-001 Centronics Parallel Cable (36 pins)
  • Page 53 Phone:+65 84 20 322 Fax.:+65 84 20 514 e-mail: asiasales@zebracard.com C ORPORATE HEADQUARTERS Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, IL 60061-3109 USA Phone: +1 (847) 634 6700 FAX: +1 (847) 913 8766 e-mail: sales@Zebra.com Website: www.zebracard.com P420i Plastic Card Printer...