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Zebra MtP400 Operator's Manual

Printek printer operators manual mtp400
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MtP400 Series
Operator's Manual
Printek, Inc.
1517 Townline Road
Benton Harbor, MI 49022
269-925-3200
www.printek.com
Printek Part Number 5885 Rev. B

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Table of Contents
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  Summary of Contents for Zebra MtP400

  • Page 1 MtP400 Series Operator’s Manual Printek, Inc. 1517 Townline Road Benton Harbor, MI 49022 269-925-3200 www.printek.com Printek Part Number 5885 Rev. B...
  • Page 2: Battery Disposal

    Bluetooth is registered trademark of Bluetooth SIG, Inc. O’Neil is a trademark of O’Neil Product Development, Inc. Zebra and ZPL-II are registered trademarks of Zebra Technologies Palm OS is a trademark of PalmSource, Inc. PrintBoy is a registered trademark of Bachmann Software...
  • Page 3 Read all setup and operating instructions before proceeding with operation. Do not operate in an enclosure unless properly ventilated. Make sure no ventilation openings are blocked or obstructed, which may result in the printer overheating. Do not operate near a heat source. Lesen Sie vor der Inbetriebnahme die Aufbau- und Bedienungsanleitung.
  • Page 5: Table Of Contents

    Host Interface Set Up...7 Belt Loop System ...8 Daily Operation ...9 Introduction ...9 Control Panel ...9 Removing Printed Output ...10 MtP400 and MtP400 LP Models...10 MtP400 SL Models ...11 Battery Charging...11 Using the Magnetic Card Reader...12 Additional Messages...13 Paper Fault ...13 Paper Door Open...13...
  • Page 6 Maintenance and Troubleshooting...37 Cleaning...37 Battery Care ...38 Charging the Battery ...38 Additional Battery and Safety Information ...38 Testing the Power Supply and Battery ...39 Troubleshooting ...40 Error Messages...40 Other Problems ...41 Obtaining Service ...42 Advanced Setup Features...43 Print & Font Samples...45 Specifications...49 Printer Specifications ...49 Media Specifications...51...
  • Page 7: Introduction

    The MtP400 series consists of three basic models for receipt and label printing. The standard MtP400 prints on receipt paper supplied in roll form up to 4.2 inches wide. The MtP400 SL model prints on receipt paper up to 4” wide and 6” long supplied in easy to load cassettes containing 100 sheets each. The MtP400 LP model is able to print on either receipt paper or labels supplied in roll form up to 4.2”...
  • Page 9: Getting Started

    Note: You must charge the battery for at least 2½ hours prior to the first use. The battery for your MtP400 printer is shipped in an “uncharged” state. The battery must be charged using the following instructions prior to using the printer for the first time. Maximum battery capacity is not reached until after completing a minimum of three complete charge and discharge cycles.
  • Page 10: Installing Media

    Please refer to the appropriate section for roll or cassette media depending on your model printer. Roll Media Roll media is used in the MtP400 and the MtP400 LP printers. To install media in the MtP400 SL model, please go to the next section.
  • Page 11: Cassette Media

    You may now press the Paper Feed Button to advance the paper a few inches and then tear it off in preparation for printing. Cassette Media The MtP400 SL models use cassettes containing 100 sheets of receipt paper. To open the paper cassette, please follow the directions printed on the cassette.
  • Page 12: Turning The Printer On And Off

    Insert the cassette into the printer as shown in Figure 5. Make sure that the smooth side of the cassette with the Printek logo down and the flap side up, and close the paper door. Turning the Printer On and Off To turn the printer on, simply press the will display the printer’s model number.
  • Page 13: Host Interface Set Up

    Printek Emulation. No other set up required. Bluetooth Printek Emulation, Pairing Mode = Paired, Security Disabled, Bluetooth Name = “MtP400-xxxx” where “xxxx” is the last four digits of the Bluetooth interface’s hardware Address. Wi-Fi Connect to any SSID, Infrastructure, WEP = None, DHCP enabled, TCP tunnel port 8023.
  • Page 14: Belt Loop System

    Getting Started Belt Loop System The belt loop system consists of two parts – a knob located on the bottom of the printer and a belt loop strap with a click on connector To use the belt loop system, slide your belt through the strap of the belt loop and then insert the knob located on the bottom of the printer into the slot of the belt loop connector.
  • Page 15: Daily Operation

    MtP400. The MtP400 series printers are designed for simple operation with an easy to use control panel. As shown in Figure 6, the control panel consists of an LCD Display, five indicators, and four pushbuttons.
  • Page 16: Removing Printed Output

    Removing printouts from the printer can be as simple as taking hold of the paper and pulling it from the printer. This process varies slightly depending on whether your printer uses paper supplied on rolls for the MtP400 or MtP400 LP models, or in cassettes for the MtP400 SL models.
  • Page 17: Mtp400 Sl Models

    MtP400 SL Models The MtP400 SL models use cassettes of cut sheet receipt paper. In most cases, the host application program will issue a Form Feed that will eject the sheet currently being printed so that it is ready for the user to simply pull out of the printer.
  • Page 18: Using The Magnetic Card Reader

    The optional Magnetic Card Reader (MCR) is used by some applications to read information from credit cards, drivers licenses, etc. When the host system sends a request to the MtP400 to enable the Magnetic Card Reader, “Swipe Card Now” will be displayed and the MCR Indicator will flash to indicate that the card may now be passed through the MCR slot, or “swiped”.
  • Page 19: Additional Messages

    In the MtP400 and MtP400 LP models, printing will begin again where it left off. In the MtP400 SL model, printing will restart at the beginning of the current page. If the Paper Fault occurred at the beginning of a page, the printer will load a page from the new cassette and continue. If, for some reason, the Paper Fault error occurred mid page, the printer will reprint the entire page after a new cassette has been loaded.
  • Page 21: Printer Configuration

    Printer Configuration Introduction To Setup The MtP400 series printers feature an easy to use control panel “Setup” menu system for setting permanent configuration parameters. These menus offer many useful and necessary features, but are typically only used when first setting up the printer. They are rarely used in normal everyday operation. The values that are set are used as the “defaults”...
  • Page 22: Entering Setup

    Printer Configuration Entering Setup To enter Setup, press and hold the Enter Button while turning on the printer with the Power Button. Continue to hold the Enter Button until “Menus Active” appears on the LCD Display. After releasing the Enter Button, “Entering Setup Menus” will be displayed momentarily before advancing to the “FORMAT MENU”.
  • Page 23: Format Menu

    FORMAT MENU Current Format The MtP400 supports five “Formats”, or sets of printing parameters that may be selected either through the control panel or by host application programs. These Formats include printing related features such as Form Length, Font, Character Pitch, Margins, etc. Each Format also includes the ability to name the Format with a name such as “Receipt”, “Routing Label”, or “Shipping Label”, etc.
  • Page 24 The bottom line of the display shows the Format that is currently selected. If you wish to change to a different format, press the Increment Button until the desired Format is displayed. Note: If you wish to use more than one Format, you must first enable additional Formats. Please refer to the “Max Format”...
  • Page 25 Graphic data that would have printed to the right of the margin will be truncated. Note: The MtP400 has a maximum print width of 4.1”. However, when Mt3 Emulation has been selected, the Right Margin will begin indenting from a maximum print width of 2.84” to match the characteristics of the Printek Mt3 Series printers.
  • Page 26 Mark Sensing is used to identify form or label position marking and must be set to match the media being used. The use of Black Mark or Gap sensing is associated with the design of the application program that is controlling the printer. For more information on Black Mark or Gap sensing, please refer to the MtP400 Series Programmer’s Manual.
  • Page 27: Interface Menu

    Note that the Serial interface is standard in all MtP400 series printers. If another, optional interface such as IrDA, Bluetooth, or Wi-Fi is installed, you may select between the Serial interface and the optional interface by pressing the Arrow Button.
  • Page 28: Serial Interface

    This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation. For more information, please refer to the MtP400 Series Programmer’s Manual. Baud Rate Possible Values: 9600, 19200, 38400, 57600* This feature sets the baud rate for the Serial interface.
  • Page 29 Parity Possible Values: None*, Even, Odd This feature sets the parity checking requirements for the data bits in the serial character frame. The value must match the setting used on the host system. XON/XOFF Handshaking Possible Values: Off*, On This feature enables or disables the XON/XOFF (DC1/DC3) character handshaking method used to control data flow from the host system to the printer.
  • Page 30: Irda Interface

    This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation. For more information, please refer to the MtP400 Series Programmer’s Manual. Bluetooth Interface...
  • Page 31 This feature sets the name that will be displayed by most host systems when “discovering” the printer. When shipped from the factory, the default value for the Bluetooth Local Name is “MtP400-xxxx” where “xxxx” is the last four digits of the Bluetooth interface’s hardware Address. This name may be changed to any combination of letters, numbers, dashes, underscores, and SPACEs.
  • Page 32: Wi-Fi Interface

    This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation. For more information, please refer to the MtP400 Series Programmer’s Manual. Note: After pressing the Enter Button to move from Emulation to WLAN Type, the printer will pause and display “Waiting for Wi-Fi”...
  • Page 33 WLAN Channel Possible Values: 1* … 14 Note that this feature is only available if the WLAN Type is set to Peer-to-Peer. This feature sets the radio channel to be used when communicating in a Peer-to-Peer network. When in an Infrastructure network, the radio channel is automatically assigned by the interface and Access Point.
  • Page 34 WLAN Auth Possible Values: Auto*, Open, Shared This feature specifies the authentication method that will be used when establishing connections on the network. The method may be to use an open key or a shared key. If set to “Auto”, the printer will automatically match itself to the method used by other nodes.
  • Page 35: Options Menu

    Tunnel Port Number Possible Values: 00000 … 08023* … 65384 This feature specifies the TCP/IP port to be used for data that is to be printed.. To advance through the character positions, press the position, press the Increment Button. Note: This feature is available in printers with firmware revision 2.0 and higher. OPTIONS MENU The OPTIONS MENU contains features that affect how the printer operates regardless of how features in other menus have been set.
  • Page 36 Auto Power Down Possible Values: Off*, 1 Minute Delay … 15 Minute Delay This feature sets whether the printer will automatically power down and if so, after what period of time of inactivity. If set to a value other that “Off”, the printer will automatically turn itself off after the specified number of minutes have passed since the printer last received data or last printed, whichever is longer.
  • Page 37: Interfacing To A Host Computer

    Interfacing To A Host Computer Every MtP400 is equipped with an RS-232C Serial Interface. Optional factory installed interfaces are also available for IrDA (Infrared), Bluetooth®, and Wi-Fi®. When the printer is equipped with one of the optional interfaces, the interface that is selected in the Interface Menu as described on page 21 is the one that will be active and the other interface will be ignored.
  • Page 38: Irda Interface

    IrDA interface. The MtP400 Bluetooth interface acts as a “serial port adapter” operating as a “server”. Being a serial port adapter means that the printer may appear as a “Serial Device” when discovered, rather than as a “Printer”.
  • Page 39: Wi-Fi ® Interface

    The Wi-Fi interface uses wireless, radio frequency signals to communicate, which eliminates the line-of-sight requirement imposed by the optional IrDA interface. The MtP400 Wi-Fi interface acts as a server and will accept connections from a host device such as a PDA, notebook computer, or a network server.
  • Page 41: Power Considerations

    Power Considerations MtP400 printers are designed to provide superior output using as little power as necessary. This provides the longest possible battery life. The printers may also be operated from an external power supply when used in a more permanent installation in a vehicle or office. The following discussions indicate how the printer accomplishes this power conservation using features such as Standby and Auto Power Down.
  • Page 43: Maintenance And Troubleshooting

    For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. If your printer is an MtP400 SL model, you should also clean the Pick Roller. To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from Printek, or you may use cotton swabs moistened with isopropyl alcohol.
  • Page 44: Battery Care

    Fully Charged Additional Battery and Safety Information • All MtP400 series printers us a 7.4 volt 2200mAH Lithium Ion battery. • The recommended ambient temperature for charging is 68-77° Fahrenheit (20-25° Centigrade). •...
  • Page 45: Testing The Power Supply And Battery

    Testing the Power Supply and Battery To verify that the printer’s internal battery charger is functioning properly, perform the following steps. • Test the power adapter (100-240VAC/50-60Hz, 12/24VDC adapter) with a voltmeter to verify that its output voltage is 9 VDC. •...
  • Page 46: Troubleshooting

    When encountering problems, the cause may be the printer or may sometimes be due to other problems with your system. Please review the following tables to solve common problems you may encounter with your printer. You may also visit www.printek.com for additional “FAQ’s” that may assist you. If you are still unable to solve your problem, please contact the company where you purchased your printer since they are most familiar with your systems.
  • Page 47: Other Problems

    Other Problems Problem Printer will not turn on. Printer turns itself off. Battery Indicator does not light or does not stay lit when power supply is connected. Battery not charging. Poor print quality. Paper not feeding. Paper not feeding reliably or print is compressed vertically Print Garbled.
  • Page 48: Obtaining Service

    Maintenance and Troubleshooting Obtaining Service If service is required for your printer, please contact the company where you purchased your printer. If they are unable to assist you, contact Printek Customer Service at (800) 368-4636 to obtain the name of the nearest Printek Authorized Service Center.
  • Page 49: Advanced Setup Features

    Advanced Setup Features An additional security menu is available for system administrators who prefer to “lock out” operator changes to the various menus. This method of security can be set independently for the Format Menu, the Interface Menu, or the Options Menu. When set to Edit Allowed, the user is allowed to make changes to any item in the menu specified.
  • Page 51: Print & Font Samples

    Print & Font Samples Print Samples...
  • Page 52 Print & Font Samples Courier Font With International Extended Character Set Courier Font PC Line Drawing Extended Character Set...
  • Page 53 Print & Font Samples Sans Serif Font...
  • Page 55: Specifications

    Printer Specifications Printing Specifications Printing Method: Direct Thermal, Up To 3.3 Inches Per Second Printing Resolution: 203 dots per inch (8 dots per mm) Printing Width: 832 Printing Elements for up to 4.1″ (10.41 cm) Fonts/Characters/Bar codes Fonts: A wide range of font types and sizes, from ~ 6 cpi to 34 cpi plus scaling depending on emulation chosen International Characters: Arab-T, Arab-S, Arab-E, Asian fonts and an expanding catalog available for...
  • Page 56 Physical Specifications Size: MtP400 & MtP400 LP – 8.1 x 6.6 x 3.1 inches, 19.56 x 16.76 x 7.87 cm (LxWxH) MtP400 SL – 9.6 x 6.6 x 2.0 inches, 19.56 x 16.76 x 5.08 cm (LxWxH) Weight: 2.2 lbs. (1.0 kg) with battery...
  • Page 57: Media Specifications

    Receipt Paper General Specifications: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick Black Mark Sensing On Printed Side (Black Mark Sensing On Back Side and Gap Sensing On MtP400 LP Models) MtP400, MtP400 LP: 3 to 4.125” (76.2 to 104.78mm)Wide (Roll Media) 0.750”...
  • Page 58 MtP400 SL models is not supported.) The Black Mark must be printed on the front side of the paper for the MtP400 and MtP400 SL models. It may optionally be printed on the back side of the paper for use with the MtP400 LP models Tear edge.
  • Page 59: Supplies And Accessories

    Supplies and Accessories Supplies Battery: 7.4V, 2200 mAH Li-Ion Available separately or in 5 or 20 packs. Receipt Paper – Rolls: 4.125” Width * Available in cases of 36. Receipt Paper – Cassettes: 4” Wide x 6” Long * Available in cases of 36 cassettes of 100 pages each. Labels –...
  • Page 61: Glossary Of Terms

    Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. access point An interface between a wireless network and a wired network. Ad-Hoc A Wi-Fi network consisting of only stations (no access point). Same as Peer- to-Peer. ASCII American Standard Code for Information Interchange. authentication The process a Wi-Fi station uses to identify itself to another station.
  • Page 62 Internet Protocol. A specification for packets, or datagrams, of data and an addressing method to allow the exchange of data with another system. Must be combined with another protocol such as TCP to create a complete connection with the other system. Local Area Network.