TRADEMARKS Orion is a trademark, LP2443 is a service mark and Eltron is a registered trademark of Zebra Tech- nologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders.
(12) months from the date of purchase by the end user. Zebra Technologies Corporation warrants the print head, under normal use and service, to be free from defects in material and work- manship for a period of ninety (90) days or 30KM of printing (whichever occurs first) from the date of purchase by the end user.
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SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA WARNING: Always use high quality Eltron approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer.
Installation and Operation This section provides information on the installation and operation of the printer. The Orion™ is a low cost, desktop direct ther- mal printer. This family of printers is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Windows™or ASCII-based compatible computer.
Installation and Operation Installation The following steps will guide you through the installation of the printer and software. Step - Attach Power Supply To The Printer Attach the power supply to a suitable AC outlet. See the SHOCK HAZARD WARNING on page 980176-001 Rev.E...
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Step Attach Interface Cable Parallel Interface Serial Interface For additional information on serial cable wir- ing, refer to Appendix A. 980176-001 Rev.E Installation and Operation...
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Installation and Operation Step Load Labels Open Cover Open Guides Install Roll 980176-001 Rev.E...
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Load Labels - continued Thread Through Guides Adjust Guides Note: When using linerfree labels, adjust the guides to the widest position. Close Cover and Tap Feed Switch If the indicator fails to light, refer to Appendix A - Troubleshooting. 980176-001 Rev.E Installation and Operation...
Installation and Operation Step Í AutoSense Gap Sensor Adjustment Perform this procedure when loading a new roll. You cannot perform this procedure if using the printer’s label dispenser option. Power OFF Hold Feed Button Power ON 980176-001 Rev.E...
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AutoSense Gap Sensor Adjustment - continued When Indicator Flashes, Release Feed Button Printer Advances Media and Prints Status Summary Note: Printer is in diagnostic dump mode Tap Feed Button To Begin Normal Operation Note: Printer prints “out of DUMP” If the indicator remains orange or red, see the troubleshooting steps.
Installation and Operation Label Dispenser Option Open Door and Push Switch I = Dispense 0 = Batch Remove Several Labels and Push Liner Through Slot Close Door 980176-001 Rev.E...
Installation and Operation Using Fan-Fold Media Insert Media Adjust Guides Adjust Holders Tighten Screw Note: Use a small Phillips driver (#1) 980176-001 Rev.E...
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Installation and Operation Step Install Software Start your computer and follow the installation instructions on the compact disc (CD). 980176-001 Rev.E...
Appendix A - Troubleshooting Problem POWER indicator does not light GREEN when power switch is turned to ON (1) position. POWER indicator lights GREEN, but printer will not print. Printer appears to be working (media is being fed out), but nothing is printed. Printing is faded or poor quality.
Other Support The first troubleshooting reference source is the table on the previous page. Next, contact the Resources dealer where you purchased your printer. Zebra Technologies also provides a variety of information and user support services: Internet: http://www.eltron.com ftp: //ftp.eltron.com e-mail: Label Printers: techsup@eltron.com...
Serial Interface The figure below displays the cable wiring required to use the printer's RS-232 serial Cable Wiring interface. 980176-001 Rev.E Appendix A - Troubleshooting Host DB-9 Pin # Female DB-9 to Male DB-9 Cable P/N 300017-006 (6') or 300017-010 (10') Host DB-25 Pin #...
Appendix A - Troubleshooting Cleaning the When you load new media, you can also clean the print head. Print Head Rub Cleaning Pen Across Dark Area of the Print Head Wait One Minute Before Closing Printer Do Not Clean Roller 980176-001 Rev.E...
Appendix B - Accessories Accessories available for the Orion™ printer are listed below. Always refer to the ELTRON part number when placing an order. For the name of an Eltron brand dealer in your area, call: 1(805) 579-1800 or the nearest Zebra Tech- nologies office (located on the back of this man- ual).