If Something Goes Wrong - Zanussi ZCM 700 X Instruction Booklet

If something goes wrong

SYMPTOM
The cooker does not operate.
The gas ring burns unevenly
The oven does not come on
The oven temperature light does not come on
The oven light does not come on
It takes too long to finish the dishes, or they are
cooked too fast.
Steam and condensation settle on the food and the
oven cavity.
The oven fan is noisy
If after all these checks, the cooker still does not
work, contact your local Zanussi Service Force
Centre.
When you contact them, they will need the following
information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (which can be
found on the rating plate)
5. Date of purchase
20
SOLUTION
Check that the unit is plugged in and the electrical
supply is switched on
Check that the RCCB has not tripped (if fitted)
Check the mains fuse has not blown
Check the correct control knob has been turned.
Check the main jet is not blocked and the burner
crown is clear of food particles.
Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
Check the oven is in manual operation and that
both a cooking function and temperature have been
selected.
The socket switch or the switch from the mains
supply to the cooker are ON.
Select a temperature with the thermostat control
knob
Select a function with the oven function control
knob.
Select a function with the oven function control
knob
Check the light bulb, and replace it if necessary
(see "Replacing the Oven Light")
The temperature may need adjusting
Refer to the contents of this booklet, especially to
the chapter "Using the Oven".
Leave dishes inside the oven no longer than 15-20
minutes after the cooking is completed.
Check that shelves and bakeware are not vibrating
in contact with the oven back panel.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.