Summary of Contents for TRUGGE IQ Touch & Drink BIG
- Page 1 IQ Touch & Drink IQ Touch & Drink BIG From Version Handbook for service personnel...
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Page 2: Table Of Contents
Table of Contents Introduction ............................. 4 Important Safety Information ......................... 6 Intended use ............................8 Environment Specifications ......................... 9 Disposal ............................. 10 Product description and scope of supply ....................11 Installation and Comissioning ....................... 12 Preparation Before Startup ....................... 12 Connecting the Water Line ........................ - Page 3 Statistics ............................44 FTP-upload of statistics ......................... 44 E-mail dispatch of the statistics ..................... 45 Copying files ............................46 Cleaning and maintenance ........................47 New liquid bag ..........................47 Manual cleaning ..........................47 Automatic cleaning ........................49 Information about cleaning ......................50 Daily and weekly cleaning ......................
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Page 4: Introduction
SAVE THESE INSTRUCTIONS - The manufacturer suggests that these rules for safe operation should be copied and posted in potential hazard areas. Safety should be stressed to all operators, potential operators, and service and repair technicians for this equipment! Introduction Every effort was expended to make sure that the information and instructions in this manual were both accurate and current at the time the manual was written. - Page 5 The operator is responsible for proper and safe use of the equipment. The manufacturer strongly recommends that the operator read this Owner’s Manual and thoroughly understand all instructions before using this equipment. The manufacturer also strongly recommends instructing other users to properly start and operate the unit.
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Page 6: Important Safety Information
Important Safety Information ELECTRICAL HAZARDS CAUTION - Disconnect Power Before Servicing, Risk Of Electrical Shock • The System covered by this manual provides dangerous electrical voltages and can cause fatal electrical shock. Avoid contact with bare wires, terminals, connections, etc. Ensure all appropriate covers, guards and barriers are in place before operating the system. - Page 7 FIRE HAZARDS DANGER - Risk Of Fire. Flammable Refrigerant Used. To Be Repaired Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing. CAUTION - Risk Of Fire. Flammable Refrigerant Used. Consult Instruction Manual/Repair Manual/Owner's Guide Before Attempting To Install or Service This Product. All Safety Precautions Must be Followed.
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Page 8: Intended Use
Intended use also includes observing the documentation. For any damages resulting from usage other than agreed upon, e.g. the use of non-original parts and equipment, any claims with respect to liability of Trugge Getränketechnik GmbH & Co.KG are excluded. Only concentrates released by the manufacturer must be used within the dispenser. Liquid containers must not be refilled with alcohol or other fluids. -
Page 9: Environment Specifications
Environment Specifications Temperature Specifications Operating: 0°C to 35°C (32°F to 95°F) Storage: –40°C to 65°C (–40°F to 149°F) Relative humidity Specifications (maximum) Operating: 10 % to 90 % (non condensing) Storage: 5 % to 95 % (non condensing) Maximum vibration Specifications Operating: 0.66 GRMS... -
Page 10: Disposal
Disposal The symbol on the product or on packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. -
Page 11: Product Description And Scope Of Supply
Product description and scope of supply The IQ Touch & Drink BIG by Trugge Getränketechnik GmbH & Co.KG is a computer-controlled beverage system with touch interface. The system provides up to three different types of water: still water, cooled still water and cooled carbonated water. You can choose freely from these types to mix them up with up to 6 different syrup concentrates by using the integrated touch screen. -
Page 12: Installation And Comissioning
Installation and Comissioning For safety reasons, the manufacturer recommends that this equipment be installed, serviced and repaired by a Service Dealer or installation technician who is familiar with applicable codes, standards and regulations. The operator also must comply with all such codes, standards and regulations. -
Page 13: Connecting The Water Line
Connecting the Water Line Screw the black water fitting for the system onto the water tap as shown on the picture below. Pay special attention not to damage the sealing ring inside. Carefully turn on the water and check for leaks in the seal area and fitting region. If there are no leaks go on and check the pressure display on top of the filter head. - Page 14 To avoid any water damage we highly recommend using an AquaStop valve or something similar to prevent water from emerging. Installed AquaStop: S. 14...
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Page 15: Connecting The Power Supply
Connecting the power supply Ensure that the power socket provides 110V at 60Hz with a working circuit breaker and a protective conductor connection, otherwise the system must not be oprated. Before connecting the power supply make sure the water line is connected and working. Otherwise the cooling system might be damaged. -
Page 16: Setting Up Syrup Concentrates
Setting up syrup concentrates The sirup containers connected to the system need to be assigned to the software. The numbers on the transparent tubes as described on page 15 (“Connect the Liquid Containers”) refer to the concentrate category as seen in the picture: To set up a certain flavor click the appropriate number below “Concentrate”. -
Page 17: Fill Up Syrup Tubing
Fill up syrup tubing The concentrate needs to aspirated into the tubing. For that open the “Cleaning” Tab and select “manual cleaning”: To aspirate the active concentrates, place a cup under the water outlet, press and hold each concentrate button until the fluid changes its color. This step is necessary whenever an empty liquid container is replaced by a new one. -
Page 18: Setting Up Quantities For Fixed Amounts
Turn the screw clockwise to increase and counter clockwise to decrease suction. The adjustment needs to be done precisely because of the screw’s high sensitivity. To verify correct adjustment, choose a drink with conentrate. After tapping process draw pure water and check if it is syrup-free. - Page 19 These steps need to be repeated for each quantity in each mixer, e.g. six times for three quantities when two mixers are used (water 1 and 2). To save the settings hit “Save and back to Main Window” at the top right corner. For more detailed information on settings for this category refer to “Tap”, p.35.
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Page 20: Iq-Software
IQ-Software This chapter explains how the software on the IQ-System works and how to set it up correctly. The operating system is Debian-based and runs the IQ-software. It must not be used for purposes other than controlling the beverage System. System language selection After calling up the setup (see p.22) the program bar is displayed on the left side of the screen. -
Page 21: Internet Connection
Internet connection The "Teamviewer" software is pre-installed on the PC system for remote maintenance purposes. With this software, service technicians can remotely correct software problems and make fault diagnoses in the event of a fault. An Internet connection is mandatory for the software. Depending on local technical conditions, this can be established via WiFi or network cable. -
Page 22: Open Setup Mode
Starting with version 5, RFID codes can also be stored for various functions, which are centrally managed by Trugge. The setup can then possibly only be opened via RFID-TAGS! -
Page 23: Structure Of The Setup Window
Structure of the setup window Save settings and exit Save settings and return to Language selction programm the programm S. 23... -
Page 24: Presets, General Default Settings
Presets, General default settings Selection of predefined program settings Select the cursor symbol and display the screen resolution Setting of time delay Timeout: Number entry Time until the number input window disappears automatically (Figure p.22) Timeout: Tap window If there is inactivity in the tap window, it is closed after a preset time and the main window is displayed Media change interval After this time, pictures from MEDIA/SCREENSAVER will be changed in the slide show of the... - Page 25 Closure after tapping Tap window is closed after tapping or timeout and the screen saver is displayed; if the setting is deselected, the tap window remains open and the screen saver is not switched to Show table of contents A button for calling up tables of contents is displayed in the tap window. For this purpose, an image file named "Content.jpg"...
- Page 26 System Shutdown and Wakeup As an alternative to "System Restart", the system can be automatically shut down (Shutdown) and automatically started (Wakeup) at fixed times by means of "System Shutdown and Wakeup". S. 26...
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Page 27: Operating Mode, Readers, Contact Control And Database
Operating mode, readers, contact control and database These settings are preset by the Trugge service personnel and are adapted to local requirements. Subsequent changes can lead to malfunctions and should be avoided! S. 27... -
Page 28: Contact Controlled
Free access Touch or click on the intro screen opens the tap window Contact controlled If this option is activated, the tap window is released by closing one of the two contact inputs. The beverage and water selection available for contact input 1 or 2 can be set on the [Contact] tab page. The inputs on the switch box are assigned to the rows "Input-1"... -
Page 29: Mdb-Bus Interface
Tap water (free amount) AFTER access and tapping If this option is selected, it is possible to draw a free amount of water after the tapping process is completed. This only makes sense if the option "Product preselection and booking" (see below) is activated Product preselection and booking If this option is activated, the product selection can be made before activation. -
Page 30: Database
Rider Price In the "Price" tab, as shown in the figure, individual prices can be set for each beverage and its individual fill quantities. It is also possible to preset the national currency. Database If customers should be allowed to draw certain beverages without a valid PIN or RFID card, the checkbox "Draw water without credit"... - Page 31 Activate database with user list: [Database] [MYSQL] [Data-Import] A daily, automatic update is also possible via the checkbox "Reload the user list on automatic system restart". After activating the database, a customer list must be read in. This customer list can be loaded from a file share (shared folder), FTP, HTTP or once from a local file. For "FTP"...
- Page 32 Each Template contains an assignment of the information in a customer-specific file (text file), to the information important for the IQ. Example profile „IQ default“: Line in the customer file, which is read: 01276;0523986512088;Max;Mustermann;2;30 The separator of the individual data is a semicolon. This is entered in the "Delim." field in the template selection above.
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Page 33: Screen Animation
Screen animation No animation Media display is switched off. A black image is displayed. Picture A single image selected with the File button is displayed. Video A single video selected with the "File" button is played in an endless loop. Stream A preselected video stream is played back. -
Page 34: Weather
Weather To display the weather of a preset location, the "Weather" checkbox must be activated. Three blocks with time intervals of three hours are then faded in. These fade-ins are not visible when a video is playing in the main window. The fade-in only makes sense if the picture on the main page has a white background in the upper right area. -
Page 35: Tap
General Settings Mixer Still water, mixer CO2 Here the mixers can be adapted to the technical conditions of the respective plant CO2 valve delay Carbonic acid accumulates in front of the carbon dioxide valve, which causes a time delay between switching on the valve and the water outlet. - Page 36 Canteen Products are preset. Customer can only select preset products. Text Alignment Alignment of the concentrate and water texts in the tap window Automatic text size Font size is automatically calculated according to available space Manual text size Font size for concentrate water and quantities can be set manually Style Selection of the display of the tap window (see illustrations).
- Page 37 Volume selection and water selection "float" from right to left in the screen. Tap window is closed after tapping or timeout and the intro window is displayed. When the option is deselected, the dispensing window remains open and is ready for the next dispensing operation.
- Page 38 Tap window width window height Label Height Banner Height Label-Font Color Label Color S. 38...
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Page 39: Filling Quantity
Filling quantity Define up to three predefined fixed quantities for the tapping process. activate/deactivate the filling quantity select image delete the selected image set the amount for the calculation of statistics text for the labeling in the tap window S. 39... -
Page 40: Valve Control
Valve control Mixer "Water" setting Options for mixers 1-3: - OFF - Mixer A key is displayed in the tapping window to tap any quantity. The water outlet starts when the respective mixer button in the tapping window is pressed. After releasing the button, the water outlet is stopped. -
Page 41: Setting Concentrate In "Normal" Mode
Example: Mixer-1 free quantity Mixer-3 Free and fixed quantities 0,3l, 0,5l and 0,7l Setting Concentrate in "Normal" mode Options for concentrates 1-6: - OFF - Concentrate - Medium Water - Valve control S. 41... -
Page 42: Settings Product Details
Application „Concentrate“ Adjustment of the mixing quantity of concentrate to water. (Normal) If" Intensity setting" activated, additionally "light" and "strong". Application „Medium Water“ Mixer "Still water" and mixer "Mixer CO2" are mixed according to percentage. The setting "CO" mixing in %" in the "Tap" tab under "Tap settings" determines the proportion of "Mixer CO2". -
Page 43: Concentrate Setting In "Canteen" Mode
Concentrate setting in "Canteen" mode "Water/CO2" setting Setting the ratio between "Still water" and "CO2 water Setting "Concentrate admixture" Length (time) of mixing liquid to mixer water Setting "Time of admixture" Time of mixing the liquid into the mixer water. The liquid should be mixed in the area of the "still water"... -
Page 44: Statistics
Statistics The IQ system records the quantities of water dispensed during the tapping process. A period can be selected via the "Day", "Month" and "Year" selection boxes and the evaluation can be displayed via the "Generate statistics" button. FTP-upload of statistics If the statistics are to be stored externally, it is possible to upload them automatically to an FTP server at the beginning of the month. -
Page 45: E-Mail Dispatch Of The Statistics
Depending on the selection, the files are created in pdf format, in xls format or in both formats. By clicking on the envelope below the address line, the statistics are generated according to the selection and sent to the preset address with sender "ServiceCenter@trugge.com". S. 45... -
Page 46: Copying Files
Files from "Target" can be dragged and dropped onto the trash can, which will delete them permanently. New wallpapers or videos to be displayed on the start page must be copied to the /home/trugge/IQ- RPI/Media_Screensaver/ destination. After a restart of the IQ Software, the new images or videos are automatically recognized and played back in the screensaver. -
Page 47: Cleaning And Maintenance
Cleaning and maintenance New liquid bag If an empty concentrate container is to be replaced by a new one, it is necessary to draw in the new concentrate in the "new concentrate container" submenu. This must be done when the container has been changed in order to calculate the consumed liquid correctly. - Page 48 cleaning necessary cleaning done The system automatically signals on the main screen when cleaning is absolutely essential. If this message appears, tapping is no longer possible (see Figure 1, "Cleaning necessary). The "Mixer Still Water" from "Tap Settings" is automatically used here. For cleaning, all active liquid channels must be actuated so that a rinsing process is carried out and recognised by the program.
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Page 49: Automatic Cleaning
Automatic cleaning The IQ System has a partially automated cleaning process. All steps are described by a help text. Connecting and disconnecting the concentrate lines, as well as placing and removing them in a container with fresh water and cleaning liquid must be carried out by the user. The system automatically sucks in the cleaning liquid, as well as the reaction time, rinsing time and suction time of the concentrates, whereby each step is visually accompanied by progress indicators. -
Page 50: Information About Cleaning
Information about cleaning To ensure that the machine functions correctly, the maintenance activities listed below must be carried out periodically. These cleaning operations must be carried out in accordance with the valid hygiene regulations (DIN 6650 - 6). The frequency of cleaning also depends on the circumstances of use of the appliance, water quality, humidity, room temperature, concentrates used, etc. -
Page 51: Disinfection
Disinfection The quarterly cleaning or disinfection described in the following must be carried out as required, but at least every 3 months, and serves to ensure the hygiene of the machine. Under no circumstances may the machine be cleaned with a water jet or similar. In addition, no sanitary products that could contaminate the water must be used. -
Page 52: Disassembling And Cleaning The Water Jet Pump
Disassembling and cleaning the water jet pump S. 52... -
Page 53: Cleaning The Cooling System
Cleaning the cooling system The constant air circulation above the unit creates a dust carpet on the heat exchanger over time. This reduces heat dissipation, decreases performance and finally leads to cooling failure. Therefore, the heat exchanger must be cleaned with a vacuum cleaner, brush, bottle brush or broom, depending on the amount of dust. -
Page 54: Contact
Contact We are available for you Monday to Friday from 08:00 to 17:00. Trugge Getränketechnik GmbH & Co. KG 57439 Attendorn Germany Tel. +49 2721 – 71 75 800 E-Mail: service@trugge.com S. 54...
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Hello, we are trying to attach a Nayax Onyx device to the water machine; it's a device to collect the payment. Can we request a technical specification sheet, please?