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Troubleshooting
• Maintenance must only be carried out by a
competent/qualified person. Do not try to
alter/modify the appliance yourself, as this
could be dangerous.
• We recommend that your appliance has an
annual gas safety check carried out by our
approved service organisation.
• Please carry out the following checks on
your appliance before calling a Service
Engineer. It may be that the problem is a
simple one that you can solve yourself
without the expense of a service call.
PROBLEM
The grill, ovens and timer do not work.
The grill and top oven work but the main oven
does not.
The grill does not work or cuts out after being used
for a long period of time.
The timer does not work.
The indicator neons are not working correctly.
The cooling fan does not work.
The oven is not cooking evenly.
• In-guarantee customers should make
sure that the checks have been made as
the engineer will make a charge if the
fault is not a mechanical or electrical
breakdown.
• Please note that proof of purchase is
required for in-guarantee service calls.
POSSIBLE SOLUTION
Check that the appliance has been wired in to the
appliance supply and is switched on at the wall.
Check that the main appliance fuse is working.
If you have checked the above:
Allow the appliance to cool for a couple of hours.
The appliance should now be working normally.
Check that the time of day has been set on the
clock. Check that the oven is set for manual
cooking.
Ensure the cooling fan is running when the grill is
on. If the cooling fan fails, the grill will not
operate correctly. Contact your local service
force centre.
Leave the grill door open and allow the grill to
cool. After a couple of hours check that the grill
works as normal
Check that the instructions for the operation of
the timer are being closely followed.
Check that you have selected only the function
you require. Ensure all other controls are in the
off position.
Check that there is not a problem with your
electricity supply.
Check that the appliance is correctly installed and
is level.
Check that the recommended temperatures and
shelf positions are being used.
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