Appendix; Troubleshooting - Yamaha DVD-C996 Owner's Manual

APPENDIX

If this unit fails to operate normally, check the following points to determine whether the fault can be corrected, or if the fault
is not listed in the PROBLEM column, disconnect the power code and contact your authorized YAMAHA dealer or service
center.
General
PROBLEM
This unit fails to turn
on when the POWER
switch is pressed.
This unit does not work
normally.
Playback does not
start.
No picture.
Play is delayed, or
starts at the wrong
place.
This unit does not
recognize discs ('No
disc' appears on the
display, or the display
shows the status when
no disc is loaded).
No sound.
Sound distorted.
Sound 'skips'.
Sound 'hums'.
Noise from a nearby
tuner.
Noise from inside of
the unit.
The remote control
does not work.

TROUBLESHOOTING

POSSIBLE CAUSE
The power cord is not connected or the plug
is not completely inserted.
The voltage selector on the rear panel is not
set to the proper position.
This unit is affected by an external shock
(lightning, excessive static electricity,
incorrect operation, etc.)
The disc is damaged.
There is moisture on the laser pickup.
The disc has been loaded upside down.
The disc is dirty.
Incorrect video connections.
This unit's video input is not selected at the
video monitor.
The disc may be scratched or damaged.
The disc(s) is not placed properly.
Incorrect output cable connections.
Incorrect amplifier operation.
V.S.S effect is emphasized too much.
This unit is being subjected to vibrations or
impacts.
The disc is dirty.
Incorrect cable connections.
The tuner is too close to the unit.
The disc maybe warped.
The batteries are weak.
Direct sunlight or lighting (from an inverter
type of fluorescent lamp, etc.) is striking the
remote control sensor of this unit.
WHAT TO DO
Firmly connect the power cord.
Disconnect the power cord and set the
selector to the position for your local main
voltage.
Turn the power off and disconnect the power
cord. After about 30 seconds have passed,
connect the power and operate the unit again.
Check the disc carefully; replace it if
necessary.
Wait 20 to 30 minutes after switching the unit
ON before trying to play a disc.
Reload the disc with the label side facing up.
Clean the disc.
Connect this unit and other equipment
properly.
Set the video input at the video monitor to the
position where this unit is connected (e.g.
VCR2).
Check the disc carefully; replace it if
necessary.
Place the disc(s) correctly along the guide(s).
Connect the cables properly. If the problem
persists, the cables may be defective.
Set the amplifier controls to the correct input
selection.
Turn V.S.S. off.
Relocate the unit.
Clean the disc.
Securely connect the audio cables. If the
problem persists, the cables may be defective.
Place the tuner and the unit farther apart.
Replace the disc.
Replace all batteries with new ones.
Relocate the unit.
Refer to
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