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Xircom RM56V1 User Manual

Xircom realport modem 56 user's guide
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  • Page 1 RealPort Modem 56 User’s Guide...
  • Page 2 October 1998 Xircom reserves the right to make improvements and/or changes in the products and programs described in this User’s Guide at any time without notice. The software described in this User’s Guide is furnished under a license and may be used or copied only in accordance with such license.

  • Page 3: Table Of Contents

    D. Regulatory Agency Notices ... A-8 E. Software License Agreement ... A-12 Windows 95, 98, and NT Online Documentation See the Windows Help file HELPDOCS.HLP on the Xircom diskette for additional installation, troubleshooting, and modem information. After installation, this file can be accessed from the Xircom Utilities program group.
  • Page 4 RealPort Modem 56 User’s Guide EN EN EN EN EN EN EN EN EN EN EN EN EN EN EN...

  • Page 5: Hardware Installation

    CHAPTER 1 Hardware Installation Introduction The Xircom RealPort™ Modem 56 supports modem speeds up to 56Kbps using either the V.90 or the K56flex standard. The RealPort Integrated PC Card plugs into a Type III or dual Type II PC Card slot.

  • Page 6: Package Contents

    RealPort Modem 56 User’s Guide Hardware Installation Package Contents • Xircom RealPort Modem 56 (Model RM56V1) • RJ-11 telephone line cord • User’s Guide and Quick Installation Card • Software and online documentation on 3.5-inch diskette Other Requirements • For modem operations: an analog telephone line, RJ-11 modular telephone cable (supplied), and if needed, RJ-11 adapter for the local telephone system.
  • Page 7 Hardware Installation PC CARD TYPE III OR DUAL TYPE II SLOT TRANSMIT/RECEIVE (YELLOW) CARRIER DETECT (GREEN) Inserting the RealPort Integrated PC Card...
  • Page 8 RealPort Modem 56 User’s Guide Connecting Modem to the Telephone Network (RJ-11) RJ-11 connectors are identical: use one for modem link, one for a telephone set. Connecting a Telephone (RJ-11) RJ-11...

  • Page 9: Windows 95 And 98 Installation

    1 With the computer ON and Windows 95 running, insert the RealPort Modem 56 into the PC Card slot. 2 The RealPort Integrated PC Card will be detected as a Xircom Modem 56. Installation procedures vary slightly according to the Windows version.
  • Page 10 5 After plug and play installation is complete, and before restart- ing the computer, use Start/Run to execute SETUP.EXE from the Xircom diskette. Xircom Utilities will be copied to your hard disk, a program group will be set up, and CountrySelect and online registration utilities will launch.
  • Page 11 • Connection fails or other problems occur. It may be necessary to define a modem type within your commu- nications application. If the Xircom modem is not listed, choose a “Generic Hayes compatible” device. If your computer is equipped with an infrared communications port, you may need to disable this port.
  • Page 12 1 In the Modems option in Control Panel, click Diagnostics. 2 In Diagnostics properties, highlight the COM port associated with the Xircom modem and click the More Info button. This causes Windows to send commands to and read responses from the modem and display information about the modem and its COM port.

  • Page 13: Windows Nt 4.0 Installation

    Modem Installation Use the following procedure to install the modem: 1 Shut off power to the computer (power down). 2 Insert the Xircom RealPort Modem 56 into the PC Card slot in the computer. 3 Power up the computer. 4 In the Control Panel, double-click the Modems icon.
  • Page 14 Click Close. 9 Use Start/Run to execute SETUP.EXE from the Xircom diskette. Xircom Utilities will be copied to your hard drive, a program group will be set up, and CountrySelect and online registration utilities will launch. Make a country selection (U.S.A. is the default) and complete the registration.
  • Page 15 COM Port, or by a resource conflict with another device. Possible Solutions 1 Modify the interrupt and/or I/O address for the Xircom card until no conflicts remain. 2 If your computer has an infrared communications port, disable it.
  • Page 16 RealPort Modem 56 User’s Guide...

  • Page 17: Appendixes

    Contact your local Xircom supplier or Xircom regional office. Software and Driver Updates World Wide Web To download drivers (subject to the terms of the Xircom Software License Agreement) from the Xircom website, go to: www.xircom.com Bulletin Board System (BBS) Set your modem to its maximum speed, no parity, 8 data bits, 1 stop bit to connect at up to 56,000 bps in the U.S.
  • Page 18 RealPort Modem 56 User’s Guide Xircom Worldwide Access Americas Customer Support Xircom, Inc. 2300 Corporate Center Drive Thousand Oaks, California 91320-1420 Direct Line to Customer Support (805) 376-9200 (6 a.m. to 5 p.m. Monday through Friday U.S. Pacific time) (805) 376-9100...
  • Page 19 Asia Pacific Customer Support Xircom Asia Pacific (Pte) Ltd. 76 Shenton Way Unit #06-01 Singapore 079119 +65 323 1511 +65 323 3404 +65 224 3313 +65 323 0455 asiats@xircom.com Xircom Australia Level 15, 99 Walker Street North Sydney, NSW Australia 2060...

  • Page 20: Specifications

    RealPort Modem 56 User’s Guide Appendix B. Specifications General Specifications Connectors: Size: Weight: Temperature range: Operating: Storage: Humidity: Memory: Power: Approvals: Modem Specifications Data modulation: Fax modulation: Fax support: Error control: Data compression: Diagnostics: Nonvolatile RAM: RJ-11 (modem), RJ-11 (phone set pass-through) 85.6 mm x 54.0 mm x 10.5 mm (3.37 in x 2.13 in x 0.413 in) 36 g (1.3 oz)

  • Page 21: Lifetime Limited Warranty

    90 days from return to you of software/magnetic media or the remainder of the original warranty, whichever is longer. Repair, replace- ment, or refund are the exclusive remedies available to you from Xircom for products and software.
  • Page 22 Outside the U.S.A. Contact your local Xircom supplier or Xircom regional office. Your Xircom contact will discuss your problem to confirm the defect. If warranty or return service is needed, you’ll receive a Return Material Authori- zation (RMA) number. Replacement Product will be shipped when the original Product has been received by Xircom.
  • Page 23 Xircom Asia Pacific Unauthorized Applications Xircom’s products are not designed or authorized for use as a component in any life support, life safety, or other comparable application. Our products should not be used in any application where the failure or faulty performance of the product might create a risk of personal injury or death.

  • Page 24: Regulatory Agency Notices

    (2) This device must accept any interference received, including interfer- ence that may cause undesired operation. The Xircom RealPort Modem 56 complies with the FCC Rules for a Class B digital device. As required by FCC Rules and Regulations, the following Class B information is provided for the guidance of the user.
  • Page 25 3 All repairs to your modem must be made by Xircom, Inc. Unauthorized or unorthodox repair methods can alter the modem’s radio frequency emissions and other characteristics sufficiently to void your authority to operate the modem over a public telephone network.
  • Page 26 If you experience trouble with this telephone equipment, please contact Xircom, Inc. at (805) 376-9200 for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

  • Page 27: Safety Notices

    Warranty and Repair Service Center: Safety Notices This card is intended for use with UL 1950/EN60950/IEC950 (or other NRTL) listed ITE computers that contain operator-accessible PC Card slots. Xircom, Inc. 2300 Corporate Center Drive Thousand Oaks, CA 91320-1420 U.S.A. Phone: (805) 376-9200...

  • Page 28: Software License Agreement

    A-12 RealPort Modem 56 User’s Guide Appendix E. Software License Agreement Xircom grants you a non-exclusive license to use the copies of software programs supplied with this product on the following terms: You may: a Use the software program on any computer or network but only in conjunction with any Xircom hardware product;...

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